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I have been scammed
Dec 2, 2018
Monetary Loss: $00
I received a message that a serious infection occurred on my computer. I called the number. Victor G claimed I had a very dangerous infection--clampi trogan virus in my computer. I questioned if he truly was with Microsoft. He repeated several times that he was Microsoft tech support. I told him once before someone disguised themselves as Microsoft and that one was a scam. He repeated no, he was with Microsoft. Further, he said I had no security protection which I called Best Buy and was assured I have security coverage. The scammer claimed there were 12 connections though this hacking. The minimum cost of "cleaning my computer and having Microsoft security was $399 the basic cost. I declined. I have made an appointment with Best Buy for tomorrow. they asked if that guy had access to my computer. the answer is yes he showed me a lot of information from my computer.
Can you do anything to stop scams?