I received an automated call saying that there was an unauthorized iPhone purchase from someone named Brandon in Dayton, Ohio. Caller asked me to go to the App Store and download a direct support app which of course I did not
ATTENTION:Consumers who have been contacted by scammers could have had their personal information breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
Disclaimer: The information and opinions contained on this site are not endorsed by LifeLock. #REPORTSCAM receives compensation from LifeLock. This helps support our scam prevention efforts.
Nov 3, 2020
Monetary Loss: $0
A Call came in from this number stating someone was trying to purchase an IPhone on my acct. push 1 to speak to a customer service rep. I hung up called Amazon I was told no one called me from Amazon and gave me this link to report the number.
Call came on 11/2/2020 around 632pm.
Someone who claims to be from Amazon said someone from Ohio just brought an iPhone from my account.
Nov 6, 2020
Monetary Loss: $0
I got a robocall from "Amazon," informing me that there is fraudulent activity on my account; someone in Ohio just purchased an iPhone. Shortly someone who claims to be an Amazon customer service rep got on the phone and verified some of my personal information. Half of it was correct; half was my old info. I didn't correct him but told him that I didn't place that order. That person keeps repeating my personal info to pressure me to sign on some other account to do something. Instead, I went on my own Amazon account to see if an order was actually placed. He kept repeating, "Do you want me to authorize this order?!" "Are you not MY NAME, and you live in ZIP CODE (wrong zip code), and your phone number is .....?!" I kept my calm, and he keeps practicing urgency. I know a customer service rep from Amazon would not ask me to authorize an order, which I just said I didn't place. So I told him to go ahead and place the order and hung up.
They called claiming they were Amazon (which Amazon came up on caller ID) and said someone was using my account to buy an iPhone in Dayton Ohio. They wanted me to download an app on my phone and give them remote access in order for them to delete the fraudulent order. I told them that I did not feel comfortable doing that since they called me. I told them that I would contact Amazon myself about this matter. They kept insisting that I give the access to my phone and that’s when I hung up. I contacted Amazon and they said that this was a scam.
Received a call from a "supposed" Amazon rep informing me my Amazon account had been hacked. Someone in Ohio had ordered an iPhone costing $957 charging to my account. Wanted to know if I knew anyone in Ohio. Wanted to know how I access Amazon, i.e. via computer or cell phone. They needed to "connect" to my device. I refused. Since they called me, and my account, as I was looking at it showed no iPhone charges, I thought it best to hang up and call Amazon myself. The individual hung up. I assume that meant a scam but I did change my password and used for Amazon.