Casescene.com

17 reports / 5 comments
Also Reported
Names:

Cesar

Jorge

Phones:

800-253-6814

Website/emails: www.casescene.com
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Unresolved

Scammed by website

  • by: Sas
  • #41720
  • Nov 15, 2017
  • Monetary Loss: $13
I ordered fingerlings monkey on October 18. Never heard anything more from them. I tried calling but phone number was out of order. Also sent e mail and have not received a response.
Web/emails reported:
www.casescene.com
Unresolved

I have been scanned

  • by: Nomonkey
  • #41708
  • Nov 15, 2017
  • Monetary Loss: $64
I placed an order for a set of 6 fingering monkeys on 10/3/17.it is now 11/15/17 .I called their number and it says contact your representative and goes to busy signal.
Web/emails reported:
www.crimescene.com
Phones reported:
800-253-6814
Unresolved

scam on facebook

  • by: scamcustomer
  • #41688
  • Nov 15, 2017
  • Monetary Loss: $22
it was advertising on facebook, finger monkey's and other things. went to case scene site. looks real purchased having heard anything. flags no custom support as they say. no one answers phones.
Web/emails reported:
www.casescene.com
Phones reported:
800-253-6814
Unresolved

Case Scene Scam

  • by: trees4tara
  • #41594
  • Nov 13, 2017
  • Monetary Loss: $27
I ordered two fingerling baby monkey toys for my kids. Upon submitting the order, I got an email saying give them time about 6 weeks. I have been emailing for the last two weeks and no one responds. When you go to the website to contact them the number they provide no one answers and directs you to call customer service directly which none exists.
Web/emails reported:
www.casescene.com
Phones reported:
800-253-6814
Unresolved

Scammed by Case Scene

  • by: ann1948
  • #41557
  • Nov 12, 2017
  • Monetary Loss: $49
I ordered 2 monkey fingerlings on 10/23/17. I have yet to receive the product but they received payment on 10/24/17. I have emailed several times but never receive a response. I am receiving emails from them advertising other products....do they think I am that stupid twice....
Web/emails reported:
[email protected]
Phones reported:
800-253-6814
Unresolved

Thieves

  • by: GotCheated
  • #41540
  • Nov 10, 2017
  • Monetary Loss: $139
Ordered item but never shipped and don’t answer phone or respond to email.
Names reported:
Sam
Web/emails reported:
www.casescene.com

Comments:

Rose Finnigan

Nov 17, 2017 8:37 PM

I ordered the fingerling too and didn’t receive it. Canceled it on credit card. Also couldn’t get through on phone or email

Amy N Larry Medrano-Register

Nov 17, 2017 8:34 PM

We are in the same boat. I have sent 3 e mails no reply. I track order says processing not shipped. It's been over a month since we ordered. They took payment right away.

Jen McConnell Ferris

Nov 16, 2017 9:32 PM

I ordered 3 in October and my credit card was charged within an hour...i NEVER received the confirmation email with order number and tracking info and have never received the toys. I tried emailing the customer service team and havent heard back a word! Meanwhile I am getting emails from them every day wanted me to order other products...NO WAY!!! So today I filed a dispute with my credit card company explaining how this site is probably a scam. Hopefully they will reverse the charge! Good Luck!

Trananella Family

Nov 14, 2017 7:44 PM

I ordered 2 Fingerlings Monkey toys which they advertised on FaceBook. Purchased them through PayPal and cost me $45.90. They were Christmas gifts for my granddaughters. When I go to the site to track them, it says Not Shipped Yet. It has been over a month and still has not shipped. I've sent 4 emails and no response. I called the phone number on their site and all it says is, "Please call your customer service representative", over and over then disconnects!! Filing a dispute through PayPal, but in the meantime, I'm out $45.90, and have to find the toys somewhere else and pay for them again.

Kevin

Dec 21, 2016 1:48 AM

Did you ever get your umbrella? I ordered one on 12/7 and haven't heard from them.