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Dennis James







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Scammed while changing address:

  • by: cjkas
  • #55772
  • Feb 28, 2019
  • Monetary Loss: $79.95
The website, seeming legitimate, especially after the “.org” in web address, asked all information necessary for change of address and proceeded to state it needed a valid credit or debit card for a $1.05 processing fee to which lead to a $79.95 charge on my account two days later.

I immediately made a call and the phone was answered by Rosa. She asked for my name and last four digits of my card to “process the refund” and then proceeded to tell me that she “couldn’t find my name in the system” and would have customer service contact me in 48-72 hours. I absolutely did not let that fly and was handed over to the Floor Supervisor, names Sarah. Sarah decided to stick with the “we can’t find your name and this is after hours.” story and informed me that the best she could do was have customer service contact me at 8 a.m. tomorrow morning.

They will be hearing from first thing tomorrow morning as I refuse to let this slide or sit back and let them contact me. I will be reporting the the Better Business Bureaus, Google, and the Department of Justice.
Names reported:
Sarah, Rosa
Phones reported:
Unresolved scam

  • by: jgibson0
  • #54321
  • Feb 8, 2019
  • Monetary Loss: $79.95
Website appears to be from uspostal service but is not. they will charge your bank $80 to change your address.
Phones reported:
Web/emails reported:


  • by: KStieffel
  • #54299
  • Feb 7, 2019
  • Monetary Loss: $79.95
I wanted to extend the time the Post Office would forward my mail, and I thought that's what I was doing. Somehow, I was hijacked from the U.S. Mail page to They indicated that the fee, as it usually is for the Post Office forwarding, would only be $1.00. However, when I looked at my account a few days later, there was no $1.00 fee, but there was a $79.95 fee.

I called them and demanded a complete refund immediately, at which point, the representative "Tanna" went into her spiel of trying to resell everything to me again. I adamantly told her NO and demanded again a full refund. Then she offered me a refund of half the $79.95 to which I again said NO. Finally, she tried to hang onto $1.95 for processing fees, and at this point, I threatened to report them to the Department of Justice, Fraud Division. She finally agreed to refund the entire amount and provided me with a confirmation number.

My refund should be posted in four to five days. We'll see.

I was so incensed, I am still going to report them to whomever will listen.
Phones reported:
Web/emails reported:
[email protected]

I was scamed by the website

  • by: cmh8
  • #53295
  • Jan 4, 2019
  • Monetary Loss: $39.95
i was scamed by the website was because i thought it was the USPS site but it wasnt
Web/emails reported:
Unresolved is a SCAM

  • by: meglarae
  • #52674
  • Nov 26, 2018
  • Monetary Loss: $80.00
My sister and I moved, and had to change our address. I used the U.S postal service website. She however did not. She clicked on the first link that popped up when she searched "change my address" in google. It asked her for all the things that the federal postal service does, but when it asks for your card information it charges you $80 for "Processing fees." Her bank notified her of the charge which came from Colorado. This website needs to be taken down or dealt with. It is the first "Add" link that shows up on a google search. If you are changing your mailing address don't use anything other than
Phones reported:
Web/emails reported:

Google needs to address this USPS address change scam

  • by: sandrajoe
  • #52052
  • Nov 3, 2018
  • Monetary Loss: $0
I have changed my address for years online and never had a problem. When I did the last one, 2 days ago, nowhere did I notice anything different that would make me believe it wasn’t a USPS website. I expected the 1.00 charge. I noticed a 79.95 charge to our account after changing my home address which was from a company My Moving Changes. After calling the ChangeMyAddress # today, and telling them that their website states that they will give me a FULL refund within 30 days of cancelling, they tried to keep $1.95 for a service charge. Told them, FULL refund, $79.95; got a confirmation # and e-mail that supposedly my credit card would not be charged..waiting to see?
They are very clever, they have a few different companies all working together to scam,/ BEWARE!!!

Added by sandrajoe on Nov 3, 2018 12:07 EDT

Just checked my Bank - they reversed the full charge!!!

Phones reported:
Web/emails reported:,,