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I've been scammed by dude gadgets.com
Aug 3, 2016
Monetary Loss: $20.00
I seen an advertising on fb from dudegadgets.com. I ordered a I phone case on July 7. Still haven't received it. I seen the comments on fb bout them and all of the comments saying that no one received items. It's a scam
In my country the chargeback time frame is 2 months; after the 1st month their response for not delivering was:
Thank you for contacting us!
Please do accept my sincere apology for what have happened.
I know how frustrating it is on waiting for something that was not delivered.
This issue rarely happens.
We have doubled check our system, and found out that it was shipped since September 5th, however, it did not give us any other information on the whereabouts of your shipment, and for this one, we cannot guarantee if it will still be delivered or not.
Here is what we can do, we can process a reshipment of your items and will have it delivered as fast as we can or we can have it refunded since we are unable to have the items delivered in the promised time.
If you choose to have it reshipped, you may click the link below and fill up the form:
I bought an item from Dude Gadgets which I never received and when I contacted them they told me that I would have to track the item down thru customs and if there was a fee to release it they would split it with me. When I said that it was not up to me to track it and I wanted a refund if they could not get me the item they offered me a coupon to buy something else from them.
I have been going rounds with this company trying to get a refund on an item that did not work for me, the ipocket. It was too slender when fit in between the seat for the car and the console. They made me take a photo/video of the item and I have had to email back and forth for over a week plus and they refuse to refund me. They have offered store credit which I refuse due to their horrible business habits then offer a 10% credit on top. I just want my money back. Beware doing business with them.
On January 7th of this year, I placed an order with the company for 4 items. Today is March 3rd. To date, I have only received 2 of my items. I have gone back and forth with the representatives listed above and have been given every story and excuse. They have even lied to me saying that one of the products I did not receive was in the package with one I did receive which was not the case. When I found out that these items that I ordered were coming from and shipped from China, I knew I got taken. Two of the items are advertised on television or were advertised here in the U.S. As far as I am concerned because they did not inform me that they were not shipping out of the U.S. that they are hiding what they are doing. I am the customer and no matter what "the customer is always right!!!".No ifs and or buts. They send material recklessly without requiring a signature and package poorly. They even went as far to tell me to get in touch with customs. If I would have known they shipping from another country I would have never ordered.
Danica Anderson, Elizabeth Cullen, Kiel Robinson, Ray Lincoln
Cheaply Made and Unsafe Products
Jun 4, 2017
Monetary Loss: $40
I bought the child safety vest because I thought it looked cool in the pictures but I was shocked when it arrived. I came from China in a plastic bag; it didn't even come in a box. There were no labels or tags of any kind and not instruction pamphlet. One of the straps broke right away when I tried to attach it to my seat and it is very obviously cheaply made. There are no safety approvals that come with the product. When I enquired about a few things, my emails were responded to very slowly and didn't actually answer my questions or address from my concerns. Please do not order the child safety vest! It is a cheaply made product and not safe for children!