Edithhair.com

13 reports /
Also Reported
Names:

Alexia Dee

Phones:

626-780-7563

402-935-7733

Website/emails: www.edithhair.com
Unresolved

Wrong hair

  • by: Ashyiawilliams
  • #86360
  • Nov 10, 2020
  • Monetary Loss: $53.86
I paid for 3 frontal hair and they gave me something else they gave me fake wigs and not what I paid fir
Web/emails reported:
https://edithhair.com

ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
Disclaimer: The information and opinions contained on this site are not endorsed by LifeLock. #REPORTSCAM receives compensation from LifeLock. This helps support our scam prevention efforts.

Unresolved

HAVENT RECEIVED CONFIRMATION, TRACKING OR ANYTHING.

  • by: alexiadee
  • #89131
  • Dec 19, 2020
  • Monetary Loss: $59.87
This Website is a scam, 4 days ago, i purchased 3 wigs , allegedly on sale buy 2 get 1 free this was on the 15th of December 2020. Okay is December 19th & I’ve emailed them three time regarding my confirmation email, tracking email, & estimated delivery. Nobody has reached out. I called the number on the website, it’s out of service, I’m taking this into higher authority. DO NOT SHOP HERE, THEY ARE SCAMMERS & FRAUDULENT. VERY PISSED THIS WAS A GIFT FROM MY FRIEND TO ME.
Names reported:
Alexia Dee
Web/emails reported:
www.edithhair.com
Unresolved

Fake wig scams

  • by: MARILYNEDMONDS
  • #89342
  • Dec 23, 2020
  • Monetary Loss: $34.89
I was on youtube and ad popped up for edith hair wigs for black women. I purchased one on Dec.7 and tried to contact them several times by email and there seems to be no working email. Trying to get a refund to no success. Do not order from these people, they are scammers.
Names reported:
Edith
Web/emails reported:
www.edithhair.com
Unresolved

Edith Hair is a SCAM

  • by: rnlewis5
  • #89385
  • Dec 24, 2020
  • Monetary Loss: $54
SCAM!!! They claim to have an office in New York but they are in CHINA! I bought 3 wigs from them and they sent the worst, cheapest trash I’d ever seen. Since I bought them through PayPal, I thought I’d have some protection, however they told me that I’d have to send them back to China. PayPal should protect their customers better. I have opened a dispute with PayPal and I have to return this trash to get my money back. I don’t care if it cost me more to return them, they are getting this junk back!!!
Web/emails reported:
www.edithhair.com
Unresolved

I was scared by these lies and they refuse to send my money back

  • by: Cayennespice1
  • #89690
  • Dec 30, 2020
  • Monetary Loss: $59.65
I made a purchases @ this website name Edith Hair Iit was running a holiday sale Buy two wigs and get 3rd free.while I was online. This site just popped up I was looking for hair for my 4 event at the end of 2020 as I open this site I went to the color wigs because they said that they were on sale .But and I started to place wigs in my cart I put 2 in and as I got to the 3rd it wasn't free I had to add a4th and some of the ones I wanted wasn't on that deal even tho it never Its place
Web/emails reported:
www.edithhair.com
Unresolved

Unethical Practices and False Advertising

  • by: M_Green
  • #89832
  • Jan 2, 2021
  • Monetary Loss: $112
I purchase items from Edith Wigs during a sales promotion in November 2020. The sale was to purchase 2 get 1 free during the end of summer clearance. In total, I spent $ 112. Once I received the items and opened the bag I thought for sure someone had sent me the wrong items. I purchased two separate short style wigs and I received 2 of the same wig, neither being in any style. I sent the company pictures of the wigs and they not once offered to send a better quality item nor did they acknowledge the fact that none of these items were what they advertised.
I used a wide tooth comb to stroke through one of the wigs and a hand full of hair came out. One of the wigs was supposed to be blond with highlights yet it is actually “yellow”. None of the wigs have a comb to secure the wig and the cap is not large enough to feel it is secured on the head. The stitching on the front of three of the wigs was sewn zigzag and uneven. The stitch down the part was not even. The material on the front of the cap felt like scratchy plastic. The stitch in the front is so close to the edge of the wig that it can only be worn with a cap/hat because it is visible. It took 14 email messages before I could get to the point of receiving a refund. They displayed very poor communication.
They post details regarding their return policy emphasizing the fact they would not offer full refunds unless an error was made on their part and the wigs were sent back. I could receive a partial refund if I were to keep the items. I do not typically purchase wigs online. I gave the company a try due to a previous purchase from another company which was a positive experience. I do not like writing damaging information about companies, but when I run upon a company that is taking advantage of the customer, displaying unethical practices and false advertisement I find it pertinent to help others by posting a legitimate review which might help them to avoid such a negative experience and financial loss. There are some companies who are trying to help customers by selling quality merchandise at a discounted price and then there are those who are preying on customers solely for making a profit.
This company advertises that they are located in New York, yet the address they gave to me to return the items was: 3rd Floor, Hongxiang Zhigu Industrial Park, Biankang East Third Ring Road, Xiabian Village, Houjie Town, Dongguan, Guangdong Province, China, 523000, Contact Number: Mr. Li, +86-13460644043.(It is recommended that you choose postal packages instead of FedEx(Must be returned according to the address we provide. Please consult the post office about the return fee. It is recommended that choose postal package instead of FedEx.)
It is unfortunate that the upload capability is only 5MB. The images are quite small and somewhat pixelated. It is impossible to post an accurate picture to show the merchandise which is being sent.
Phones reported:
626-780-7563
Web/emails reported:
www.edithhair.com