A person from iTecGeek called me claiming my computer was being hacked into and that my online banking information was at risk. At first they told me to go to my local store and buy software to prevent it. When I said that was not possible at night, they told me they could help me install software to prevent the hacking. I tried to tell them that I needed to wait until my husband is home because he takes care of our computer but they insisted that it could not wait. They helped me install their software and then wanted $200 payment from my bank account.
ATTENTION:If you've been contacted by tech support scammers, your personal information may have been breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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Itecgeek.com is a SCAM!
Jul 24, 2017
Monetary Loss: $0
They called my cell and insisted that they are a service provider for Microsoft because Microsoft is too busy making things to accomodate their service needs. He said that if I didn't work with him right now he was going to turn off my internet service - he gave me an id # and told me that because I couldn't do it immediately, he was forced to turn off my service. I am not home - so I don't know if this is true, but it sounds like a scam to me.
I received a phone call telling me they worked with the software on my computer windows error reporting, and had been getting errors dating back one month for my computer sending information endangering my computer by using the SSL. They wanted to remove this virus called Aleureon then sell me a certificate to prevent this from happening again. The certificate was for $179.00 for a year. I told them no.
Trying to get me to give them access to my computer
Jan 11, 2018
Monetary Loss: $0
I've received several harassing calls from itecgeek.com. They tell me that they are receiving warnings from my computer that it is infected with several viruses and that I need to log into my computer and they will walk me through how to let them into my computer to scan my computer for the viruses and if I do not do this at that very moment that my computer will shut down. He told me to get on my computer right then because he would receive a message the moment I logged on. I was on my computer but told him that I didn't have access to it at that moment and wouldn't for 2 days. He obviously was lying because he believed that I wasn't on my computer. So, he wasn't really getting any message like he said he would. I was told that I paid for their services when I purchased the computer and there will be no fee UNLESS they find a virus and fix it. I told them that I had researched their company already after several calls where I had already told them to stop calling and found that they were scammers. I told them if they had already received reports about my computer having viruses then they should tell what they were instead of my having to let them into my computer for them to explore to see if it was infected or not. I also asked them since they said that they knew my current name then if I had purchased this computer prior to my divorce and name change, then they should have a record of what my name was when I purchased the computer and supposed virus protection program. The man became very agitated and said that if I wanted to let viruses destroy my computer and it shut down immediately then I could just do that or they could call me back in 2-3 days and I could give them access to my computer for them to scan to SEE IF I had any viruses. They don't make sense. They say that my computer sent them information that it was infected by specific viruses but they need access to my computer to check if it is infected. DO NOT TRUST THESE PEOPLE. ONCE YOU QUESTION THEM THEY GET VERY AGITATED AND UNPROFESSIONAL. They call from several numbers so beware and don't let them have access to your computer and your information.
Received a call from these people and without even identifying themselves properly or confirming any of my personal contact information the person told me he needed me to run something out of msdos that would show me warnings that my computer has been sending for who knows how long and then proceeded to try to get me to link my computer to a website for them to explore it I'm assuming under the pretense that they would be finding and removing malware and such. At that point I became weary and got googled the itecgeek.com that he was trying to have me access directly through msdos an noticed they already had reported scam issues and once I brought that up to him he kinda backed off and asked me to call them back when I was ready and let me go. Very weird treatment for someone trying to be a legit business
Itecgeek called, stated they received info that my computer was infected with viruses, was attacked, etc. They were cleverly trying to get access to my computer, and I played along with them up to the eventvwr log and that's where I stopped, and where the BS began. When I asked them if they can walk me through the procedure of ridding the viruses 'offline' without connecting to them, they gave me a song and dance. The more questions I asked the more insulting the guy (supposed tech) was to me (I know my way around computers extremely well), he was apparently trying to intimidate me into submission; to letting him have online access to my computer. NO WAY WOULD I DO THAT! People please beware. I've never heard of anyone calling a person asking for access to their computers. Just the act of this is very suspicious. If you fear that they are correct then take your computer into a local service technician. Never let anyone online have access to your computer UNLESS you are the person who initiated the call to a legitimate customer service person such Microsoft Corp customer service. Even then I personally wouldn't let anyone have access to my personal info that is on my computer.