I purchased four wigs. They smelled toxic, the black hair on 2 looked and felt like plastic. The curly short wig was loosing clumps of hair. and the two toned wig was just one color - Blonde. I didn't even order that. Four pieces of trash sent to me and no refund. I was offered $14.24 back as restitution. WTF These guys and gals are thieves and I hope those black you women who are helping them deceive were paid a lot for their part.
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Seller offering damaged no good hair!
May 21, 2019
Monetary Loss: $25.98
I ordered a wig from Luna wigs, on May 9,2019. I was so excited about the style of the wig. I received a wig may the 19th, I got off work at 11pm, got home11:45 to see a package in between my doors, I rushed in and open the package, when I took the plastic bag out of the package there was all this straight hair, i knew then it wasnt the wig i had ordered, I texted this company,Tues I got reply, they offered me 5.19 to accept the wig and give them a good rating! they also told me it would cost me over 20.00 to return a wig I didnt order!
Buyers BEWARE !!-wigs Luna 030 and Luna 040, neither look like the illustrated pictures on shown models. They were awful looking once I put them on. Luna 040 was like a pageboy cut which would have to be reshaped by a hairstylist; the other looked like a George Washington hairpiece. on my head. The wigs shed. The shipping took a long time (ordered April 19 received May 14)-A HOT MESS!
Please read the return/refund policies very careful. You may not get your money back.
This is a waste of good money.
This company may be using your credit cards information for other purchases on the internet
Send You what they have or what they want you to have
Jun 17, 2019
Monetary Loss: $40.00
I ordered two Wigs from lunawigs.com. Both wigs were the wrong style and color. Sent 3 emails, to the email that was sent to me,if I had any problems or questions. No responsed. No customer service was found only an email address to the company over in China.