Refund Scams

116 reports /


  • by: Canada
  • #40047
  • Oct 4, 2017
  • Monetary Loss: $13,000.00
This person called to tell me that he was going to give me the money back that the previous hackers took $249.+. As he started to give back the money his accounting team gave me $2500. instead of $250. and so they couldn't correct their error but I had to go to WalMart buy gift cards, call him when I got back home give him the numbers off of the gift cards and that was that but it went on. He wanted to give me a good will gift but again they put in the wrong amount and so to make it right I had to go out and buy gift cards again, this went on 3 times that I had to pay back their overages, little did know that I was using my own money. When I asked to see my accounts, and I asked many times, he'd show me the checking and savings accounts but never went down lower to show my reserve account balances and the screen stayed open for a second and then he take the screen away and a black blank screen came up. I finally realized that something was not right and I stopped talking to him, blocked his phone number from my phone and went to my bank and found out that my reserve accounts have all been used up.
One of the things that he told me was my new processors serial number, how did he know that? It's new, I recently bought it.
Names reported:
Robbie Wright
Phones reported:

ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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Microsoft Refund Kevin Parker

  • by: Radamiak
  • #40218
  • Oct 7, 2017
  • Monetary Loss: $2500
Said I had Refund of 300. Needed to remote into my computer to deposit 300. Transferred 3000 from my checking into savings and said they made mistake and put 3000 into my savings account. Did not at time know it came from my checking account. Told me that I had to pay them the 2700 back but only thru Walmart gift cards. If I did not do this they would hold my computer hostage until I did.
Names reported:
Kevin Parker

Software protection

  • by: jf1371
  • #41160
  • Oct 26, 2017
  • Monetary Loss: $22000
I was contacted by an individual who I had worked with in the past. He said he had changed companies and would like to return the $700 previously paid and begin a new contract with his new companies software. I allowed him into the computer and he said he made a mistake and entered $7000 and my computer was locked and the $700 would be returned after I got &7000 in Walmart gift cards and he would provide everything to restore my computer. He told me 2 more times his accounting department had screwed up and needed to get new cards. On the 4th attempt he stated the accounting department needed to have Target gift cards I refuse and then went through many different attempts to satisfy their requirements. The end as it stands they will not return any monies or release my computer.
Names reported:
Ryan Harris, Mark Spencer
Phones reported:

I have been scammed by Trevor

  • by: Panjbblb
  • #42310
  • Nov 26, 2017
  • Monetary Loss: $7,000
We were called by a third party called ITEP which claimed it was representing Microsoft Software and claimed we overpaid and they wished to refund $400 to us. Trevor, the representative, claimed that the refund had to be done as an electronic transfer as the company no longer had a bank account per se and needed me to put in a password to allow them to send an electronic transfer of the $400 to my account. He then said an error was made by the accounting department and $4000 was transferred to my account. He claimed that this error would cost him his job and that the only way to put the money back so that his supervisors would not fire him was to use gift cards and for our trouble to take care of this he would include $100 of his own money and asked for gift cards in the amount of $3500. He said to purchase the cards from Target. My wife did call our credit union first to verify that the $4000 was in our account and then did purchase the gift cards and called Trevor back with the information on the back of the cards to replace the money given to us by the error. He called back later that afternoon to say that the BBB had said that the Target cards could not be used to take care of the error and that the $4000 was returned to our account and that the gift cards would have to be purchased at Best Buy in order for him to have the original error corrected and to have his job secured. This was done the next day and then we were requested to put in another password in order to have the transaction completed and our computer returned back to normal operating conditions. In looking at my bank account the following morning I finally realized that Trevor was a very slick scam artist who had removed $7000 from my banking account through the two $3500 gift card transactions he requested to correct the error they made by my allowing them access to my computer. The number they used was out of Alhambra, CA 949-427-2740.
Names reported:
Phones reported:

Harassing calls

  • by: lildoug
  • #42450
  • Nov 28, 2017
  • Monetary Loss: $0
I continually get calls from this number saying they are from the refund dept. that they did work on my computer ive not used my computer in over a year. when they finally hang up and I try to call them back I get a recording saying the number has been changed. how do I stop these calls
Phones reported:

I have been scammed by someone who works for Microsoft.

  • by: toricat
  • #42609
  • Nov 30, 2017
  • Monetary Loss: $3000
I was told they were giving me a refund, but they put $1000 too much in my account. To pay them that amount back, I needed to buy $1000 in itune cards and report the card numbers to them, which I stupidly fell for. Then they needed $500 more and to buy 500 more cards. If I didn't do this this Yuri fellow would loose his job. I argued and argued but he said it was the only way to get my money back. I was such an idiot. After all this happened, then I found out about this scam. I gave them a total of $3000. Now I don't hear from them anymore. I can't believe I was such a fool. I still have copies of the gift cards. They have all my money. The only thing saving me is my 4021K. I am on Social Security. Can you please help me?
Names reported: