Risk Label Explanation

 High Risk:  Complaints marked with a high-risk label have a higher likelihood of identity theft occurring in the future. Scammers/hackers could be in possession of your personal information, such as your name, address, bank account and/or social security number. With such information in hand, they may attempt to acquire fraudulent loans, credit cards, driver's licenses and even mortgages in your name. Anyone who has been targeted by a scam, such as an IRS scam, US Treasury scam, loan scam, tech support scam, debt reduction scam, re-shipping scam, collection scam, employment scam, work from home scam, fake arrest scam or any other similar scam where your personal information could have been compromised, is encouraged to follow these steps:

1. If the scammers call you again, notify them that you are aware of the scam.
2. Block the phone numbers associated with the scam, if you are able to do so.
3. Do not pay the scammers. They will keep coming back.
4. Completely ignore their threats of arrest and lawsuits. They are baseless. (IRS scam, US Treasury and Collection scams only)
5. They may threaten to call your place of employment. In most cases it’s simple lie, but if they do call, we recommend talking to your superior and explaining the situation. (IRS scam, US Treasury and Collection scams only)
6. Last, but not the least, it is highly recommended that you obtain identity theft protection services as soon as possible.

We've partnered up with LifeLock to offer you identity theft protection plans starting from as low as $8.99 per month with the initial 30-Day for FREE* and up to $25,000 - $1,000,000 Stolen Funds Replacement**.

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 Low Risk:  Complaints labeled with a low risk label do not pose significant and immediate risk of identity theft. However, if you think that your information has been compromised, please consider obtaining one, just to be safe.