Rocketchbra.com

12 reports /
Also Reported
Names:

Hoang Van Hieu

Dang Thi Thao Lan

Website/emails: www.rocketchbra.com
Unresolved

Scammed by Dang Thi Thao Lan

  • by: metsfan
  • #77780
  • Jul 16, 2020
  • Monetary Loss: $123
Piece of shit--ordered pool chemicals said it was delivered same day ordered
Names reported:
Dang Thi Thao Lan
Web/emails reported:
www.rocketchbra.com

ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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Unresolved

I should have done more due diligence

  • by: RippedOffTee
  • #78007
  • Jul 18, 2020
  • Monetary Loss: $794.98
I ordered a slushy machine ($794.98) from rocketchbra.com on 06.24.2020 (the email address they use is [email protected]). I confirmed the order using my PayPal account which is funded by my Credit Card account. I received a response that my order was received. On 06.26.2020, the company provided shipping details. They provided a tracking number that indicated the item was shipped on 06.16.2020 (9 days BEFORE I placed my order). I contacted UPS and UPS says the tracking number I provided, the items were sent to an Amazon dock. Nothing else UPS can do. They said looks like the sender gave me a wrong Tracking number and I need to contact the shipper to obtain the correct Tracking Number.
Tried contacting the shipper at their email address and the website. When I initially placed the order, the website indicated my order had been received, then processing, then on hold, now the website no longer works.
I've opened disputes with PayPal and my Credit Card company.
What a rip-off.
Web/emails reported:
www.rocketchbra.com
Unresolved

Complete scam and possible UPS involvement!

  • by: WNR
  • #78314
  • Jul 21, 2020
  • Monetary Loss: $211.67
I purchased a Zodiac PB4-60 Polaris Booster Pump with 60-Hertz Motor from rocketchbra.com and never received it. UPS tracking states that it was delivered 2 days before I placed the order. Between the incompetence of UPS (two weeks ago, UPS delivered my package to the wrong address and never retrieved it. Filing a claim is impossible! $300 loss) and this Scammer, I have lost faith in the honesty of people. It is sad. I am out of work and can not afford this loss.
Names reported:
Dang Thi Thao Ly
Web/emails reported:
www.rocketchbra.com, [email protected]
Unresolved

Intex Pool Filter Scam

  • by: Sylar2213
  • #79185
  • Jul 29, 2020
  • Monetary Loss: $152
I ordered an Intex Pool Filter from Rocketchbra.com. After about a week without a status update I emailed to cancel the order. After a few more days I still hadn't received a response so I went to PayPal to open a case. The PayPal transaction displayed a UPS tracking number with a delivery notification to "DOCK". I live in a private residence which doesn't have a loading dock. As of right now I'm still waiting on PayPal to complete the investigation and return my money.
Names reported:
Dang Thi Thao Lan
Web/emails reported:
www.rocketchbra.com
Unresolved

SCAM SITE- Ordered a pool pump, never received my merchandise

  • by: Gaamcic2020
  • #79509
  • Jul 31, 2020
  • Monetary Loss: $0
Ordered a pump on June 29th, got a email that it had been shipped on the 4th of July, with a tracking number, when I went to track it it said it had been delivered an entire week before I even placed the order, with proof of delivery. I paid through PayPal, went through PayPal to file a claim, received a full refund, I am always sketchy of these sites, should’ve went with my gut, almost lost $150, thanks to PayPal for their service!
Names reported:
Dang Thi Thao Ly
Unresolved

Stole money for a pool filter

  • by: Lac_45
  • #79541
  • Aug 1, 2020
  • Monetary Loss: $152.41
I was searching online for a pool filter when I saw this website and saw the filter at a low price. I thought great, I’ve found my product. Well it directed me to my paypal account and I paid for the item. A few days later I received an email giving the UPS tracking information. I clicked on the link and realized it said delivered one day before I even made the purchase. I immediately contacted PayPal and filed a report. I was lucky to get a refund. Please help stop these scammers.
Web/emails reported:
www.rocketchbra.com