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Scammed by Austin and Chris
Dec 18, 2018
Monetary Loss: $About $2000
Austin of Success Key contacted me to say they had been hired by Connectech to help customers whose Connectech service had stopped due to problems. They said I needed Windows 10 now, plus antivirus protection, which I paid for. Later Chris said I had another issue, and I paid them more money. When another problem developed, they said I only had 4 gigs of RAM and needed them to install another 24 gigs for $720, which they could do remotely. This sounded suspicious, like they were overselling me, overcharging me and lying about installation, so I said no and started researching. My computer had icons that did nothing on my screen and had no antivirus or identity theft protection. I'd been scammed.
Robo call informing me my e-mail had been compromised and I should call this number immediately to make sure my banking information is not effected. After looking up this number I found this site with other reported scams from this number.
I received a call from this number and agent was austin and he took the access of my computer saying he is from microsoft, after that he locked my system and asked me to pay $599. I refused so they starting threatening me by saying they will misuse the personal stuff from computer becasue of that i agreed to pay and he told me to get itunes card in the form of payment.
i was using their services but after a few months they make it a habit to call me every other month and ask for money and this time thy fooled me and charge 1399.99 and give me SSL but i got to know that i have no use of that.
They called me and informed me that my computer had major virus because i was not protected properly. They informed me that I could not use my computer or any other device unless they immediately cleaned it up and would need to install windows 10 to prevent it from happening again. Creepy shits! They left me with no computer protection and had a worse problem.