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Fraud on repairing computer
Mar 15, 2019
Monetary Loss: $1495.99
I was having problems with my Outlook mail not syncing. They ask to get into my computer m which I aloud and than started to pressure me about I had a lot of invasion , malicious software running, they had to clean that up first, after several hours on my computer they told me what they had to do.did and the cost was 1495.00 and wanted me to pay them via credit card or money transfer. Told them I would send a check after the problem was fixed. They pressured me stating that I needed the software. Told them I would not pay until the problem with outlook was fixed. They kept on asking money but I negotiated a reduction of $500.00 in the invoice ( by the way the invoice had no mailing address on it ?????). This went on for about 6 0 7 days
I received a voicemail message from telephone # 1-319-327-8833, person Ronnie Wilson stating that my Microsoft security software is canceled because Microsoft's London office is closing. I supposed to be refunded $300.00. However, I got a refunded letter for the amount of $600.00. I have given him my full debit card full a/c.
I contacted my bank and so far no $600.00 is the deposit and my account is intact of today, Wednesday, March 13, 2019.
I was called by phone on 3/10/2019 and told that I had viruses on my computer and if they exceed 15,000, the computer would crash.
They could fix the problem if I allowed them to go on my computer.
They gave a web address which connected them to my computer'
For a cost of $250 they would remove the viruses. I sent them a
check for $100 and was to send the other $150 within 30 days. I have stopped payment on the check. The address I sent the check is Global Connect Pros, 7320 Hawthorne Ave #214 LA CA 90046
Received three different calls form Miocrosoft Computer Services stating that my Computer will shut down at the end of the day if I do'nt pay the Annual Microsoft service fee by the end of the day. Suspected Fraud Phone numbers. 1-575-448-8615 and 1-469-677-2102 aladies voice. Phone number 1-855-623-2497 a Male voice. no name was provided.
I changed my apple user id password and received an e-mail to my gmail account that apple will be calling to verify within 24 hours. received call two days later from "apple support" stating that my financial information had been stolen when i changed my password and so they will need to help resolve the issue. he had me log on to apple id, and vnc'd my home computer. had me reenter my debit card info for my icloud account and changed my e-mail address to forward to his email address. then proceeded to buy three home depot cards for 200 each and charge my debit card. then tried to call me back the next day - left a voicemail to call apple support about my financial activity and to call 888 521 1196 which is a spoofed number for apple support