Tech Support Scam

1123 reports /

ATTENTION: If you've been contacted by tech support scammers, your personal information may have been breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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Unresolved

Computer scam

  • by: bkarkos1
  • #55713
  • Feb 27, 2019
  • Monetary Loss: $0
This number has been calling with an automated message for a week now this is a business and we are very busy they call about every half hour we have to stop what we are doing to answer the phone like I said it is automated and dosent give you the option to opt out I have returned the call as asked by message the wanted me to get into the computer and gi to www.helpme.net and hit run I told the lady I wasnt comfortable doing that being I did not know who she was she claimed they were our tech support and our firewall was taken down by an ip address that wasnt ours and all our information is compromised and at risk to be stolen and they are here to help fix it and kept assuring me they were only trying to help I said I needed to do some research first and would call them back as soon as I googled helpme.net it came up as a scam to gain remote access to my computer I have since called several times asking them to stop calling that I know it is a scam but the phone calls have not stopped as u was talking to a customer they informed me his mother just went through that and they scammed her out of several hundred of dollars and she is still trying to clean up the mess it had made please do something about this company I am willing to help in any way possible if needed thank you and good luck..
Phones reported:
804-352-1001
Web/emails reported:
www.helpme.net
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

Scammed by Live PC

  • by: cserzant23
  • #55645
  • Feb 26, 2019
  • Monetary Loss: $601.00
Wanted access to my computer I thought it was the company I was dealing with, Roger at yahoo. It was my own stupidity and my own limed knowledge of computers. Told me my drivers were corrupted and I believed them. I have been having a problems with my IP address that is why I thought they were working with Roger from yahoo. Some one charged money to my Pay Pal account, so I have been dealing with that. That is why I thought them liget.
Names reported:
John, Bryan, Deepak Masih
Phones reported:
201-977-0632, 732-595-8968
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

Want to refund original purchases

  • by: Indiageeks
  • #55597
  • Feb 25, 2019
  • Monetary Loss: $700.00
Keep getting harrassed by telephone. They want access to my computer. Another way to get my banking info.
Phones reported:
805-219-7566
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

Scammed by people who claim to be Microsoft technicians I paid the money they scam you FaceCam you and tell

  • by: Keiths
  • #55585
  • Feb 25, 2019
  • Monetary Loss: $400.00
They call and tell you you computer is infected and they put software on your computer that you can't get rid of and try to scam you all the time together to computer and get more money for better coverage I have been tricked into this one time
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

Scam Phone Calls

  • by: Andromeda1
  • #55543
  • Feb 23, 2019
  • Monetary Loss: $0
One or two days ago I finally answered this number and a agent identified himself as Windows tech Dept. He said he could refund me $300.00 for service awhile back and that department is no longer opened it closed but that he could transfer the money to a new department and help me if I choose. I interrupted him and asked him not to call my number to take it off their list and I new they were trying to scam me, at that very second he said the "F" word and other obscene names then I told him I wanted to speak to a manager and if the manager was aware of the bad language he uses, At this point he screamed in my ear that the "f'...n manager "f....n talks this way too and refused to transfer me and continued t swear and curse at me so I hung up. When I called back a minute or two later hoping to get another agent the same voice came on an said I know it's f... you so I just hung up and called Comcast my cable company and reported to them since my landline is with them and asked them to block my number from that number. They they agreed and made a report but told me to call the FCC and report it to them as a complaint for a business. which when I "googled" I couldn't get a phone number but a whole list of all kinds of complaint information but none I was looking for.
I know that this was a call center because I could hear the other voices of other people talking and yelling.
I hope you can go after this company and cut their business service from ever having phone service as a company again.. I know i'm probably asking the impossible but AT&T at one time would do this if they got a complaint and investigated it and they would cut their service off if it was proved. I hope you can do the same today. I have not had such vile and filth yelled in my ears like I heard yesterday or Wednesday.
Respectfully
Sara C Finn
360-384-1542 (home)
Phones reported:
914-500-8971
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

WE HAVE BEEN SCAMMED BY NETCONG NJ

  • by: vadito3
  • #55436
  • Feb 21, 2019
  • Monetary Loss: $300.00
On February 12, 2019 we got a call at 8:30am from Microsoft (supposedly) that our computer had a serious virus. That it had been hacked into. Told us not to use it until we spoke with the Microsoft representative who turned out to be Ethan. He ran through all the numbers on the screen. He was now in charge of the computer. Said there were 273 people trying to get in or already in. Said I had to get a Google Play Card so that he could recode our computer. I bought the Google Play Card at Safeway. Gave him the number and he said that got rid of 73. I needed to get a $200 Google Play Card to get rid of the rest. I did that. But then I noticed that I was returning the call not to Microsoft but to NETCONG JN. I asked him why was that a different name? He said because they are the department that repairs Microsoft computers. I erased the 2 first numbers on the $200 card so he couldn't use. Asked me to go to Safeway and ask for a replacement. Instead I called Google Play Card customer service and the person told me it was a scam. Not to give him the card. I called Microsoft and the also said it was a scam that was going around. Scammers are now asking for gift cards rather than credit cards. To hang up with the scammer. We then purchased a service from Microsoft to clean out computer and get these people out of it and gave us protection for one month or more as we may need. We have the receipts and Google Play Cards if you need them. We called Capital One and they had send an e-mail to abusecapital one.com. Also called Safeway and they said what was exactly what we were supposed to do. Thank you for your attention.
Names reported:
Ethan
Phones reported:
973-804-5336
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.