Tech Support Scam

1350 reports /
Unresolved

Phone scam regarding computer protection

  • by: LilyPad
  • #66157
  • Jan 9, 2020
  • Monetary Loss: $0
I got two calls on my cell o 1/8/2020, They started their message before the beep so I didn't hear the company name. It had to do with a computer protection "subscription". I called the number back and a foreign voice said I must be at my computer to "cancel" the subscription. I've never had a subscription. I asked how much it is. Was told $299. a year. I said no, no, just cancel. They called back later and left the same message. I have not called back. Have not seen a charge like that on my financial accounts.
Phones reported:
301-478-9710
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

ATTENTION: If you've been contacted by tech support scammers, your personal information may have been breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
Disclaimer: The information and opinions contained on this site are not endorsed by LifeLock. #REPORTSCAM receives compensation from LifeLock. This helps support our scam prevention efforts.

Unresolved

Asking for access to computer

  • by: windoggy
  • #66269
  • Jan 13, 2020
  • Monetary Loss: $0
I called the phone number and some man with a THICK middle eastern accent asked me for access to my computer I refused and am reporting this email. Please let me know what to do.
Phones reported:
502-999-9225
Web/emails reported:
[email protected]
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

Wintech scam

  • by: arecraft57
  • #66304
  • Jan 13, 2020
  • Monetary Loss: $1194.89
David Stone called and asked if I had been on my computer at about 3:30 am the night before. I told him no, and he said there was suspicious activity on my computer. Took me to a place in my computer, and said there was seven active connections with foreign websites that could be getting my passwords and other info. Said I could take my computer to Best Buy and the Geek Squad could remove the threat, but it would cost $1400.00 to $1800.00. If there was not one close by, he could do it for $1194.89. I would need to get a certified check and send it to him with a tracking number. I sent it, then got to checking with a web site called Just Answers, and they told me it was a fraud. The program on my computer that showed the foreign sites was CSRSS.EXE . The address I sent the check to was Win tech Solutions, LLC **** E Linton Blvd. Del Ray Beach FL 33483 PO Box . I went to the Post Office and filed a package intercept, and return. But they failed to catch the package.
Names reported:
James Jenkins, David Stone
Phones reported:
650-526-5564, 650-567-4751
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

One Safe PC

  • by: Doodle
  • #66676
  • Jan 22, 2020
  • Monetary Loss: $1000.00
Couple of months ago, I paid est. 60.00 for protection on my computer.Then they called for est. 300.00 then 600.00! during that call I refused any more and wanted to cancel. They told me I would then have to go to Walmart or Safeway and purchase a 500.00 gift card but I would be reimbursed for that.They call 4-5 times a day but recently the recorded message says something happened and I would be reimbursed my money. I press the selected number to talk to someone and EVERY TIME I hear a person just seconds before they hang up!
Names reported:
Jack
Phones reported:
209-213-2353, 404-465-3518
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

I was scammed by mark

  • by: aaalife
  • #66747
  • Jan 23, 2020
  • Monetary Loss: $2.000
He pretended he was from a was from a computer team because in july i had a virus. Do not know how he knew.
Names reported:
Mark
Phones reported:
810-881-1600, 810-673-8321
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.

Unresolved

Tried to trick me into revealing bank info

  • by: Robin18
  • #66779
  • Jan 24, 2020
  • Monetary Loss: $0
On 1/20/2020 I was trying to download Word onto my computer when an add popped up. I eventually spent $444.43 for a lifetime deal to keep my computer from being hacked. The seller, Martin Johnson, told me not to talk to anyone else if called, unless the person gave me a personal code for Martin, and he would call the next morning to see if the computer was working well. Someone with an Indian accent called and I thought it was Martin. I told him I saw a charge from Ocean Support for $639 which I had not ordered. He said that it was something that had been hacked and he would remove it when I would let him control the computer. He told me my credit card would not accept the charge so he would help me set up PayPal. Then he asked for my bank ID and password. I called the bank because I did not remember my ID and the bank employee said, "Don't give him that!" He was on the other phone yelling, "They don't know their business. They should tend to their own business." At which time, I hung up. He erased all the info he had put on and some that Martin had put on. The lady at the bank could not find a web site for Ocean Support.
Names reported:
Martin Johnson
Phones reported:
818-275-6123
Identity Theft Risk:

 HIGH RISK  Click here for the explanation.