6 months ago I connected with a tech help organization to help speed up my computer at a cost of $249 for 3 years service. They called me from 239 673 4712 to tell me they were going out of business and needed to refund me $249 thru pay pal. They set up a new account in my name (wouldn't give me the password) and accidently put $1249 in it and wanted me to check my checking account as they made several small deposits thru paypal (???how) so I stalled and they said we had static on the line and hung up. I immediately drove to my band and closed my account. there were no small deposits and I had almost exactly $1000 in my account (coincidence?)
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They called me
Feb 7, 2016
Monetary Loss: $0
He said his name was Emil from Dell. I have downloaded a bad file and he wants to go into my computer and fix it. I said I was not home and he hung up.
I received phone call from "Microsoft tech support" about my Dell computer (which I own). I was told that my computer is sending computer virus and crashes their system. Next thing he ask me to download app which would allow him to operate my computer remotely. Next step was for me to buy app which would cure my computer for $600, but since he is helping me I can buy this app today right now for $300. That is when I put him on hold and researched on Internet if this is a scam or not. It is a scam. For the past two weeks scammers are calling me every day. Sometimes from Microsoft or Google or same other large company. They know my Name, Phone number and computer type.
Told me he was a official member of Microsoft and was calling because it was detected that my computer was apparently sending virus packet of some sort origination from pakistan and afganistan and was causing problems at Microsoft. I told him I did not believe he was a representative of Microsoft as I did not see thing referring to Microsoft and a phone number ID. He said it was because he was calling from his Skype number. He gave me what I assumed was a bogus employee number and wanted to give me another number to call to verify his identity. I didn't take that info down because I was not anyplace where I had a pin and paper. I told him I did not believe my computer was sending the "packets" as he called them, because my computer has been off all day long. He then wanted me to turn my computer on. I refused and then he said if I didn't Microsoft would have no other recourse than to crash my computer. I told him I did not believe him, no would I turn on my computer. I said this call was at and end and hung up. The number that showed up when he called me was 56826958. He said it was a Skype number
I was browsing Google on my kindle when I had a pop up warning that my network is infected by Spyware. The pop up had a toll free 877-804-9798, with the option to visit Support.microsoft.com
It looked legitimate to me and I called the number. Somebody answered immediately and when I asked him if he is Microsoft he said he is Windows representative. He was interested how may computers, tablets I have and if it's only me who use them . Then he asked me to go to the website fastsupport.com. I went there but I saw that it required a remote computer assistance and I didn't feel comfortable to do that. I expressed my concerns to the person I was talking too and he said that he never said he is with Windows but does support for Windows ( as opposed to the answer he gave me first time). At that time I said I'm not interested in their support and I hang up. The person I spoke with had an Indian accent
A person named Chris Brown indicated that he was with Dell Computers, gave ;me an employee id as well as he new the type of computer I had. Said there was malicious emails which was destroying my hard drive by Hackers. As I do have Dell Service for Technical Support, I believe him. He asked me to give him access to my computer . Of course, I did and he was on it a while showing me all kinds of "hacker links" (not knowing he was the hacker"...then he said I needed to purchase a SSL Certificate to prevent hackers from getting my passwords to my personal stuff. Asked me when I last paid my bills on line etc...I told him to put in on my Dell Credit card. He said he couldn't because it was a third party purchase. I told him I didn't have any money..He said "no worries...I will call you next Tuesday...you can pay me then ($139.00) and I'll hold the credit card information until Thursday when you get paid. Then I started feeling something was wrong. Then he was running a graphic program on my computer and told me to turn it off at 5:30pm. He also gave me a secret code and said if anyone else called about this, to ask them for the secret code. If they didn't give me the secret code, it would be a hacker. THIS IS A SCAM AFTER CALL DELL MYSELF AND CHECKING WITH PEOPLE AND ON LINE. HOW DARE THIS PERSON HAVE THE NERVE TO CALL ME AND TALK TO ME AND ROB ME BLIND!!!