17 reports /
Also Reported

Elizabeth Uton

Preethi S.




Attention: US residents who have been dealing with suspicious businesses are considered to be at risk of identity theft. It is highly recommended that everyone affected obtains identity theft protection service as soon as possible. The most affordable protection we were able to find is offered by LifeLock. You can give them a try by clicking here.

Scammed by

  • by: matlock57
  • #39238
  • Sep 21, 2017
  • Monetary Loss: $21.00
I went on sight bid on a ring won bid then gave my card info was told everything went through and I would receive my ring in 2day that was 9/11/17 today is 9/21/17 still no ring have tried to get intouch with them no matter the site it tells you to go to for customer service it takes you back to bidding sight all phone number say they are not working numbers put in email says it is not mine just around and around no ring and no way to reach them
Phones reported:
888-502-5501, 650-251-4424
Web/emails reported:
[email protected]

Do not waste your money on website

  • by: samjade2011
  • #39144
  • Sep 19, 2017
  • Monetary Loss: $0
I bought 4 items , none of those items look like the picture, fake and cheap stuff , e.g. I bought a table clock digital clock , it fits in my hand, not table ,, all stuff you may find in .99 cents store , some women clothes that I bought in Ebay for $6 to $9, in this website sales for 3 times higher, it is hard to return the stuff , I could not see any page on their website to see sellers info and records ,, please keep your money in your pocket and do not through in trash by shopping from
Web/emails reported:

Severe infection from jewellery

  • by: mightymidget65
  • #37407
  • Aug 10, 2017
  • Monetary Loss: $0
I won an auction for two Stirling silver rings. After wearing them for a short time my finger became so infected by whatever material used in the rings, the skin is badly marked.
They were certainly not what they were advertised as.

I also won an auction for a necklace and matching earrings which were advertised as topaz and white gold. My ears became infected so these items also were not white gold at all.

I am unable to complain to tophatter as there is no place to complain to. I click on contact us and all it does is takes me to my past orders
Web/emails reported:


  • by: MISSO
  • #36635
  • Jul 20, 2017
  • Monetary Loss: $100
I have purchased several items from 2 particular sellers. Up until recently what I've ordered I've received. In the last couple of months, everything I'm receiving from both sellers has not been what was ordered. Sending smaller sizes (mm) than advertised, bracelets instead of Anklets, etc. TOPHATTER has now decided that the buyers are responsible for paying return postage for the mistakes that sellers make (sending wrong items) instead of sellers being held responsible for paying the return postage for their mistakes. In some instances, it can cost 1/2 the price of an item to return at buyers cost when the buyer had already paid for the item ordered, including shipping, and receives the wrong item in its place. LIKE SOMEONE ELSE STATED HERE - TOPHATTER COULD CARE LESS ABOUT THE BUYER - THEY COVER THEIR BIG SELLERS BY MAKING BUYERS PAY ADD'L SHIPPING COSTS TO RETURN THE WRONG ITEMS SENT BY THE SELLERS. NOT TO MENTION THE FACT THAT TOPHATTER IS ALSO IGNORING QUESTIONS REGARDING THIS PRACTICE BY NOT RESPONDING TO MESSAGES SENT ON THEIR SITE AS WELL AS EMAIL.
Web/emails reported:

Never receiving items/Buyer protection scam buy tophatter

  • by: nssherrange
  • #35957
  • Jul 11, 2017
  • Monetary Loss: $300
I bought several hundreds of dollars in items (which I won in auctions ) on items that they didn't even have in the warehouse , but yet , were still auctioning off at $35 plus dollars a pop , and sending a Chinese scarf because they didn't really have the item I paid for (if it was a junk item it made it ) if it was a tablet / android box / or any electronic (adult device) it was sent to some one in flordia/ or any other state (but not to me , my address was where every item was to be sent to/ nowhere else) then I had the undeliverable message sent to me and item was sent back .yet the post office found no such item out for delivering nor was the tracking number at all in any system. They use buyer protection to pay back (IF they refund your money) for items they didn't have in their possession, to begin with, and how do you auction off items you do not even have??
Nonetheless if it stated delivered whather or not you got it you didn't get refunded at all !! I'm contacting international internet scams (IC3 decision for them to be shut down)
Web/emails reported:

Total, total scam

  • by: sanakhan
  • #31843
  • Apr 26, 2017
  • Monetary Loss: $106
8 different transactions that I DID NOT MAKE debited on my credit card by Tophatter. Reported them to my bank's fraud team. Had to cancel my card. No real contact details for the company to be found anywhere online.