Transunion.com

3 reports /
Also Reported
Phones:

855-681-3196

Website/emails: www.transunion.com
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Unresolved

Secondary charge

  • by: Mw
  • #47555
  • May 14, 2018
  • Monetary Loss: $30
I Subscribed to transunion credit monitoring for a monthly membership to get a credit report prior to making a large purchase. I paid the upfront $20 for the membership, then selected to receive credit reports from the other two credit monitoring bureaus, unknown to me there was an additional $30 fee and was then charged again. I thought this was included in the Transunion membership, it must have been somewhere in the small print and I missed it. I called to inquiry the second charge that was the explanation I received. I immediately cancelled my membership to stop any future payments.
Web/emails reported:
www.transunion.com
Unresolved

Scammed by TransUnion

  • by: JohnL
  • #37251
  • Aug 4, 2017
  • Monetary Loss: $50
One day charges from transunion started appearing on my card. I do not know where the charges came from. They just started appearing out of nowhere and wouldn't stop. It is extremely difficult to cancel, and they do not even talk to you unless you have some obscure documentation from them in front of you. (Of course, I had nothing, given that I don't even know who they are). I NEVER consented to any charges, and NEVER agreed to what they did. I didn't even know who they were until I saw the first charge. I was only able to prevent them stealing more money from me by teaming up with my credit card company to block them. I am concerned the charges will return, as they got their hands on my social security number somehow. Fraudsters and scammers. Stay away from them.
Web/emails reported:
www/transunion.com
Unresolved

Unauthorized Charges

  • by: DSauce512
  • #11413
  • Jul 22, 2016
  • Monetary Loss: $19.95
I initially authorized a $ 1 seven day membership. I cancelled via phone prior to that seven day ending.
I was then charged $19.95 on 6/18/16 and then again $19.95 on 7/18/16. Neither of those two $19.95 charges were authorized.
I called to verify this fraudulent activity. I was told by the rep. that he could only refund one of the charges - "this is the procedures on how we resolve this. I can refund one but cannot refund the second charge of $19.95.
I would like to have the second unauthorized charge of $19.95 credited back to my card since I didn't authorize neither charge to my credit card.
Phones reported:
855-681-3196
Web/emails reported:
www.transunion.com