106 reports /
Also Reported





O Resner

Helen Ray




Rene Sainz

David Carrillo

Uriel Martinez



Jairo M.

Renee Sainz

Omar S.

Helen Ray

Denisse Medina

Sal Padilla

Sergio P

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Website/emails: www.whatsmode.com

ATTENTION: Consumers who have been contacted by scammers could have had their personal information breached. #REPORTSCAM highly recommends that consumers whose information has been breached obtain identity theft protection service immediately. There are several companies that offer identity theft protection in the US. One of the most inexpensive options we were able to find is the protection offered by LifeLock. You can start your protection here.
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  • by: kaia
  • #55439
  • Feb 21, 2019
  • Monetary Loss: $150
My shipment showed up a month late. Once it finally arrived it was in extremely poor packaging and DAMAGED merchandise. On top of that the merchandise (boots) were NOT as presented on line and were made with extremely poor quality material and were CHINESE sizes and NOT U.S. sizes so they were extremely small.

When I reached out to process the return, the customer service was terrible. They told me I would have to pay to return the items which at UPS will cast over 100$ to ship back to CHINA (WTF). At US POST office it would cost 75 to ship back which is more than the cost of the merchandise.

WhatsMODE refused to provide return label and pay for the return shipping. They also gave the impression that they didn't believe the size was incorrect. They asked for size comparison pictures, what company does that!

Worst experience I have ever had. TERRIBLE TERRIBLE TERRIBLE. its a scam and whatever you do DO NOT SHOT WITH WHATSMODE> that company should be reported and SHUT DOWN.
Names reported:
Web/emails reported:

I have been scammed by WhatsMode.com

  • by: Diannemays
  • #55353
  • Feb 19, 2019
  • Monetary Loss: $41.98
Ordered a pair of boots and a sweater,,got confirmation number and money was took out of bank,never received merchandise
Web/emails reported:

Bait and Switch

  • by: jtatee
  • #55259
  • Feb 17, 2019
  • Monetary Loss: $30.00
Ordered a pair of boots-received some ugly suede shoes-not even close to what was ordered. Returned merchandise and requested correct item be sent. They responded asking for pictures and that was it. They never sent the product nor credited my credit card.


  • by: Levity2019
  • #54415
  • Feb 12, 2019
  • Monetary Loss: $0
Good afternoon,
I ordered a pair of boots and a sweater that was never shipped, the emails back and forth never resolved anything so I conducted some research and found the information needed to contact the Company that handles there accounting (attached) I spoke to Michael and he sent the information needed to have the correct accountant contact me and he did the next day, which is listed on the type of complaint.

It took only three days and I have been refunded, I am attaching the information needed this way who ever reads this will have the ability to resolve there conflict with this Company as I did.
Included is an contact via email of the manager of customer service for WhatMode's

Denisse Medina
Thu, Feb 7, 7:48 PM (5 days ago)
to me

Hello Vicki,

My name is Denisse and I'm the manager of the WhatMode’s Customer Services Center. First of all, I am really sorry that we didn't meet your expectations of the time your order was shipped. Unfortunately we did experience delays in some of our orders due to the Holiday Season. I can see in our systems that you have been in communication with Rene, one of the Customer Service Agents from our team, where he stated that your order had not been shipped yet. As this is the case, we are going to proceed with cancellation and a refund for your order. You can expect your refund from 5-10 business days, depending on your bank.

Should you have any questions or concerns, please do not hesitate to contact us.


I am doing so they have to pay back everyone that sees this back, it is wrong and I am going to keep track of this, my background is Paralegal and this is what I was trained to do.
Names reported:
Tarun Juneja
Phones reported:

Never got shipping

  • by: Krissyy
  • #54185
  • Feb 3, 2019
  • Monetary Loss: $58.00
Order 3 pairs of shoe. Did not receive.
Names reported:
Web/emails reported:

Whatsmode is a scam!!!!!!!

  • by: Hatewhatsmode
  • #53398
  • Jan 11, 2019
  • Monetary Loss: $101.00
I ordered from whatsmode on decemeber 5th 2018 and its now Jan 11,2019 and still havent recieved my order, they took my money they sent me a fake tracking no# and wont respond to emails! DO NOT ORDER FROM THESE SCAMMERS!!!!
Names reported: