Zolucky.com

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Unresolved

WILL NOT SUPPLY PHONE NUMBER OR ADDRESS FOR A RETURN

by: dollymarie
#79131
Jul 28, 2020
Monetary Loss: $52.00

Need address to make a return will not respond with contact info they tell u 24 hours

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Disclaimer: The information and opinions contained on this site are not endorsed by LifeLock. #REPORTSCAM receives compensation from LifeLock. This helps support our scam prevention efforts.

Unresolved

Zolucky.com is a scam clothing website

by: JullianK
#85368
Oct 25, 2020
Monetary Loss: $55.84

Zolucky.com is a scam clothing website I bought from recently.
I bought dresses and they said it was coming from China but the label on my package says it came from Delaware and the name is "Joe Doe", clearly fake. It took them 22 days for the package to arrive after I ordered too.
They charged me for $13.99 shipping saying it was coming from China. Now I'm trying to return the package and they are saying I have to pay for shipping back to China even though the product is clearly not what I ordered.
In total I spent $56 for a pair of cheap dresses that you wouldn't buy together for even $10 and they are offering less than $10 as a refund, saying I have to pay shipping all the way to China if I want a full refund.
Additionally, their review section on the website doesn't even work as you can't put in a product or order number in order to actually leave a review on an item, so it's impossible to leave a bad review and all the good reviews are likely fake. All the items have 5* reviews but they are all fake done by the company themselves most likely.
This place is a scam, don't buy here.

Names reported:: Anna
Web/emails reported:: www.zolucky.com

Unresolved

Bait and switch

by: LAHickey
#88045
Dec 4, 2020
Monetary Loss: $53.98

I ordered a sweater as advertised and described ,paid $53.98 . I received a totally different cheaply made poorly printed fabric robe. I told the seller not happy they then offered a 15% refund, I didn't agree so they offered a 40% refund through PayPal.
PayPal sends me an email that if I send it back I would get a full refund. The cost to me would be $35.35 to send it back. About the same cost of the sweater and I would end up with zero product and out $18.63.

Phones reported:: +861-354-348-3702
Web/emails reported:: www.zolucky.com

Unresolved

Never received leggings that was ordered on 11/11/20

by: marshablackwell
#89467
Dec 26, 2020
Monetary Loss: $11.47

Placed 2 orders on 11/11/20. One order # was HBIIEOO106016, 1 a blouse on it, & the other order # was HBIIEOO106017, which had 4 items on it (it was a pair of earrings & socks, 1 blouse, & a pair of leggings. On the order that ends 016, they didn’t send me what I ordered, matter of fact, it was a thin cheap shirt. I ask for a return address & Christine, email, states return address is out of the country & offer me 20% back. That’s when I got suspicious of this company. I also asked for a blouse & leggings twice. I received the email for the blouse earlier in December but never received an email regarding the leggings. I did received the blouse but never received the leggings & they will not respond to my emails. I just want my money back for the leggings, plus the shipping. I read that they sometimes don’t send your items & it’s not a good idea to order from this business. This taught me a lesson. I will only order from businesses that’s legit. I will give this business a bad review wherever I can online

Names reported:: Christine
Web/emails reported:: www.zolucky.com

Unresolved

China Clothing Scam

by: reportscam1
#89651
Dec 30, 2020
Monetary Loss: $125.00

I selected items from the Internet pictures but none of the materials were acceptable and the sizes were Way off, quality was extremely poor. When I requested to return I was told to send it to China when it actually shipped from the US. All charges to refund including customs fees where mine and it had to be refunded within 15 days of the received date 12/16/2020- but it took way longer to get the return authorization so they offered me 10%, then 15% and now up to 25% of my purchase price. Even if I return the items, how can I be sure I will ever receive a refund?

Names reported:: Christine Wu
Phones reported:: +861-354-348-3702
Web/emails reported:: www.zolucky.com

Resolved

ZOLUCKY new name for scam company

by: GACSALY
#90337
Jan 9, 2021
Monetary Loss: $27

DON'T BUY FROM ZOLUCKY
I bough a shirt for about $31 including shipping and was sent the WRONG ITEM. They explained to get a return I had to pay for return shipping to CHINA as well and pay customs FEES. I checked this out and it would cost at least $22 more to return the item. Instead they offered me a $2.85 refund then when I complained they offered a $6,33 refund.
It appears this company changes names and posts a bunch of fake 5-star reviews as soon as their negative reviews for the old company name become overwhelming.
See reviews for the related companies JustFashion and ChicV.

Web/emails reported:: www.zolucky.com

comments powered by Disqus.Comments:

Author: carol westmoreland

Message: can't get hold of any address to send clothing back --Don't but from them if it doesn't fit you can't send it back and can't get $$ back

Author: Matthew Wagner

Message: Carol, Dispute your charges and don't bother sending anything back. These are criminals and if you send it back you're just providing criminals with the tools to scam another person. I disputed the charges and got all my money back... I sent back NOTHING.

Author: Christine H

Message: I just received the first order I have placed with this company. Sandals with toe loops are so thick and sewn differently from one another that just putting them on scratched skin in between toes. Of the two midi dresses I received in this partial shipment, one is open all the way to the crotch at the bottom and the top is wide open and the other is one of the ugliest green colors I have seen to date with stiff material. I sure wish I had read these reviews first - I usually do - shame on me. Had no idea I would have to pay for shipping back to China as I am reading in these review when it looks per the address label that it came from New York. The other part of this issue is that I placed another order before I received this one, groan!

Author: Christine H

Message: Wish I had read these reviews before I ordered! Shame on me as I usually do that. Just received my first order and am sending all back, I hope, once they email the process. Sandals are so stiff they scratch skin, dresses as pictured do not show things like being open all the way up to the crotch and top open almost to the waist and very flimsy material at the top part. Material on one is the ugliest green I have ever seen, not the bright color pictured and buttons don't stay buttoned. The bad part is that so far it is a partial shipment, so I dread what will be coming next AND I placed another order before getting this first one. Had no idea I would have to be paying shipment back to China when the address labels say the items are shipped from New York. I was just rying to get a few casual dresses for a beach trip, but I couldn't and wouldn't wear any of this junk even at home where no one would see me - too much self respect for that! Beware, buyer's remorse.

Author: judyt54

Message: I do not understand wny anyone would order clothing online, unless you're ordering draped things like scarves and nightgowns, how can you know it will even fit?? Sometimes even clothing stores can be hard to shop in, if their styles that look good on mannequins don't match your body type. Best bet, don't even bother to get a refund, turn the stuff into pillow covers or something for the cats to sleep on...Besides, if you're not going anywhere because of the Covid, you don't need a new dress, do you...=)

Author: Cherie Wilson

Message: I learned my lesson and hope I can save you from ordering from Zolucky, Products are terrible, ill-fitting, cheap fabrics, and a total rip-off.