800-317-6345 appears beside Bank of America in a federal court judgment filed December 9, 2009. That dated public record establishes a documented association with the bank. It does not authenticate an incoming call today. A customer checking an unexpected contact should use the bank’s current official support routes before sharing information or sending money.
A call displaying this number should not prompt an immediate protective transfer. The FTC describes bank impersonators telling customers to move money to prevent theft. Contact Bank of America through the card or statement instead, and compare the caller’s claim with actual account activity before providing a code, following a link, or approving a transaction at the caller’s direction.
The dated record for 800-317-6345
The court document lists 800-317-6345 in its payee information alongside Bank of America. Its relevance here is limited to that identification in a dated record. For help with a current account or suspected impersonation, the bank’s own reporting guidance directs customers to the number on their card or statement rather than an unexpected caller’s instructions.
Bank of America’s current suspicious activity page provides different contact routes for account types and payment concerns. It advises customers who responded to a suspicious call, text, or email to call the number on their card or bank statement. Choosing that established route helps bring a current concern directly to the institution holding the account.
How to check who called about an account
The court listing identifies a past association for 800-317-6345; checking an incoming caller requires another step. The FTC warns that displayed numbers can be spoofed. Use the phone lookup guide for that distinction, then call the bank through the card’s contact details to verify the alleged transaction without relying on the caller’s proposed callback route or instructions.
A supposed Bank of America investigator asking for a security code may be seeking access to the account instead of protecting it. The FTC’s bank-impersonation alert explains that verification codes authenticate account activity. Keep a code private when an unexpected caller requests it, and ask the real bank about the underlying fraud claim through an established contact route.
Pressure tactics in bank scam calls
Bank of America’s scam prevention guidance highlights impersonation, emotional pressure, and instructions that steer someone into a payment. An alarming claim about account safety deserves a pause before action. The FTC separately warns that moving funds to protect them at a caller’s direction is a scam tactic, even when the caller claims to investigate bank fraud.
Verify account claims linked to 800-317-6345
| Caller request | Independent response |
|---|---|
| Transfer funds for safety | Stop and call the bank through the card contact |
| Read an authentication code | Keep the code private |
| Follow an urgent account instruction | Review the account through official banking |
For a suspicious-transaction story on a call showing 800-317-6345, stop the conversation before accepting any protective-transfer instructions. Open genuine online banking and contact Bank of America using the card or statement. Its reporting guidance recommends that independent route after suspicious contact, allowing the customer to discuss actual activity without returning to a number supplied by the caller.
A claimed emergency can make a request sound more credible than it is. Bank of America’s prevention guidance says scammers may use fear and may urge people to lie about why money is moving. A caller trying to isolate a customer from ordinary bank assistance should not control the next conversation or the customer’s payment decision.
What to do after a code or payment was shared
If this banking conversation exposed a code or password, promptly tell Bank of America through the number on the card or statement. FTC guidance recommends rapid bank contact after code disclosure or transfers and changing reused passwords. Use the reporting guide to keep the claimed suspicious transaction, code request, and real account activity in one clear incident record.
After a supposed bank investigator persuades a protective transfer, show the bank or payment service the recipient, amount, and caller’s explanation. The FTC recommends asking the provider about reversal according to the payment method. Keep that case reference; the recovery scams guide explains why another caller offering reimbursement for a fee can create an additional loss after the transfer.
Where to report bank impersonation
Send bank-impersonation details to ReportFraud.ftc.gov, distinguishing the displayed 800-317-6345 from any callback or receiving account. Bank of America’s reporting guidance lists [email protected] for suspicious messages using its name and 7726 for texts. Tell the bank separately about disclosed codes or transferred funds, preserving the original messages and payment references so it can assess the specific account exposure.
The court record’s association of 800-317-6345 with Bank of America is a dated identification, while a current call needs its own check. Readers can independently reach the bank, compare the caller’s story with real account activity, and refuse requests for security codes or protective transfers. An urgent tone should not replace confirmation through a trusted account contact.
Questions and answers
What official record associates this number with the bank?
A federal court judgment filed December 9, 2009 lists the number with Bank of America in payee information. That supports a dated association with the bank. It does not establish that an incoming caller currently displaying the number represents the institution.
How should a suspected Bank of America call be checked?
Bank of America advises customers who responded to a suspicious call, text, or email to call the number on their card or bank statement. Using that established contact route allows the account concern to be checked independently of the caller.
Can a caller displaying 800-317-6345 require money to protect a bank account?
The FTC warns that bank impersonators claim transfers will protect funds. A dated court record connecting this number with Bank of America does not validate that instruction. End the call and check the account using the bank contact printed on the card or statement.
Should an 800-317-6345 caller receive a bank verification code?
Do not relay a security code merely because this Bank of America-associated number appears on the screen. The bank's scam guidance warns about requests for sensitive account information. Initiate contact through the established card or statement number to investigate the supposed account problem independently.
What if money was sent after a call displaying 800-317-6345?
Contact the actual bank immediately using the card or statement contact route and explain the caller's instructions. FTC guidance recommends asking the provider to reverse scam-induced payments. Keep the displayed number, transfer destination, and messages without assuming the recipient was Bank of America because of caller ID.
Where can suspicious messages using the bank’s name be sent?
Bank of America’s suspicious activity guidance directs customers to forward emails or texts using its name to [email protected]. Suspicious text messages can also be forwarded to the mobile provider at 7726. Call the bank directly if account details were disclosed.
Sources
- Federal judgment, case 4:08-cr-00594, filed December 9, 2009 · United States District Court via GovInfo
- Scam Prevention · Bank of America
- Report Suspicious Activity · Bank of America
- Got a call about fraud activity on your bank account? · Federal Trade Commission
- What To Do if You Were Scammed · Federal Trade Commission
- Phone Scams · Federal Trade Commission