Casescene.com

194 reports / 40 comments
Also Reported
Names:

Cesar

Jorge

Jones

Richard Jones

Lindsay Dunkley

Louie

Show more...
Phones:

800-253-6814

786-271-6590

800-253-6841

371-495-9252

Website/emails: www.casescene.com
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Unresolved

Casescene SCAM

  • by: cmccloskey
  • #46633
  • Apr 4, 2018
  • Monetary Loss: $23
Eggies - No Shell Hard Boiled Egg Maker (6 Pieces)
I ordered these eggies aver a month ago, and have yet to receive them. The email and the telephone number are bogus.
Phones reported:
800-253-6814
Web/emails reported:
[email protected]
Unresolved

Chinese Online Retailer Selling Fake Goods

  • by: mrvath
  • #45696
  • Feb 23, 2018
  • Monetary Loss: $119.95
I bought the box of 18 LOL dolls for my daughter as a Christmas gift. They arrive after Christmas and the box was already torn up. The outside box looks real looks like the tore it open and put in the fake dolls. All the dolls are fake with visible screws in the back. In addition the head is soft and the neck were swelled like diseased babies. The dresses had no color and paint on some of the eyes smeared. Most definitely cheap fake ones.

I emailed their sales office ([email protected]) but they will not refund. This is a Chinese company selling fake goods. STAY AWAY!!!
Web/emails reported:
www.casescene.com
Unresolved

I have been scammed by CASE SCENE

  • by: cadeboer2017
  • #45492
  • Feb 15, 2018
  • Monetary Loss: $23.71
Mid November 2017 I placed an order for 1 Flutterbye Flying Fairy. I immediately got a response from them thanking me for my order, #178054. They hyped up their company as being the best worldwide. NOT TRUE!! I contacted them 3x in Dec. 2017, and 1x in Jan. 2018. I even sent a letter to the address indicated at their website. I rec'd it back last week as insufficient address, unable to forward. I checked it out on-line and there is no such address. I have not yet sent back the product, thought I needed an RMA number first. I found another address of 5360 NW 174th Dr., Miami Gardens, Fla. 33055, and was going to send them another request for an RMA number. However, I will email them first and see if I get a response. I have contacted the BBB in Florida, who has tried numerous times to contact this company. I just saw the association stated by another disappointed, frustrated customer which is, Captex Distributors, LLC. Being on a fixed income I am requesting a refund for this product. I have many emails and BBB documents, too many to attach. I can, however, fax or mail, or possibly attach to an email? The BBB also informed me that I can contact the attorney general of Florida.
Names reported:
Mr. Richard Jones
Phones reported:
800-253-6814
Web/emails reported:
[email protected], www.casescene.com, [email protected]
Unresolved

Doesn’t work

  • by: 4321
  • #45366
  • Feb 8, 2018
  • Monetary Loss: $22.95
I ordered what I thought to be a fingerling but what I received was a Case Scene Funny Monkey that doesn’t work. I was charged on 10/30/2017 and didn’t receive my package till January. I have tried to contact this company with no success. I Want to be refunded my money.
Unresolved

Broken flutterbye

  • by: DMC1958
  • #45166
  • Feb 1, 2018
  • Monetary Loss: $25
I am not able to contact them. Phone number is out of order. Won’t answer my emails. Flutterbye is a piece of junk and does not work. Do not want a replacement because it is horribly put together. Want a refund.
Web/emails reported:
www.casescene.com
Unresolved

I have been scammed by Case Scene

  • by: LisaP
  • #45100
  • Jan 29, 2018
  • Monetary Loss: $49.90
on 12/3/2017 I ordered 2 Flying Fairies for Xmas presents. I tried to cancel the order on Dec. 23 when they did not arrive. I received them on 1-27-18. The box was damaged and they were stuffed in backwards. They do not work and are not what I expected. They want me to pay to send back to China and will let me know if it arrives within 30 days if I am eligible for refund. It took 8 weeks to get to me. The quality is not what I expected. I cannot give these as gifts. They charged my Credit Card on 12-3-17. I just want a refund!
Names reported:
Louie
Phones reported:
371-495-9252
Web/emails reported:
www.casescene.com