ChangeMyAddress.org

30 reports / 0 comments
Also Reported
Names:

Alicia

Paul

Phones:

888-481-9592

786-802-1686

Website/emails: www.changemyaddress.org
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Unresolved

Change of Address Scam

  • by: Jdjshsgeh
  • #41535
  • Nov 10, 2017
  • Monetary Loss: $60
Thought I was on USPS website- looks just like it did when I changed my address 1 year ago for $1.00 but I was charged 59.95. Scam. Be sure you are on USPS website and not this one. I learned my lesson. AOs.
Web/emails reported:
www.addresschangeforms.com
Unresolved

Website designed to mislead consumers into paying $60

  • by: bsd
  • #39864
  • Oct 02, 2017
  • Monetary Loss: $60
I googled the phrase "US Postal Service Change of Address" and this website came up as the first option.

It is designed to mislead you into thinking you are changing your address through USPS. It asks for your payment information without really telling you what paying for or how much you are paying.

If you look carefully through the website, they mention all the important aspects of their business in the fine print. Very deceptive. They know what they are doing. Sorry excuse for a company. I've reported them to my bank. What a joke.
Web/emails reported:
www.changemyaddress.org
Phones reported:
888-481-9592
Unresolved

ChangeMyAddress.org

  • by: Monkahead
  • #39312
  • Sep 23, 2017
  • Monetary Loss: $59
I thought this was the Postal Service and the cost would be a dollar or two. I looked online and saw that I had been charged $59.95. I called the number provided 1-888-481-9592 to cancel the service and couldn't get anyone to answer the phone only a recording directing you to leave your number to be called back. It's been over three hours and no one called me back.
Phones reported:
888-481-9592
Unresolved

Scammers

  • by: noneya123
  • #38432
  • Sep 05, 2017
  • Monetary Loss: $59
Kelly who works at this place first was very confrontational and said she couldn't give me a refund; I said you will give me a refund because I will also call my bank for fraud. USPS only charges 1 dollar and this company such a scam charges you 59.95 ? I checked my bank and found out and called these scammers and told them i want a full refund. The lady was so disrespectful that I told her how rude she was and she tried to give tell me that they will only process 1.98 and I said no I already processed my $1 to process change of address. I hope this company gets sued because this is ridiculous. Google allows these scammers to be first to see and that's the reason I clicked on the website not knowing.
Names reported:
Kelly
Web/emails reported:
www.changemyaddress.org
Unresolved

CHANGE OF ADDRESS POSTAL FRAUD

  • by: LBBJ2747
  • #37692
  • Aug 21, 2017
  • Monetary Loss: $59
Website represents themselves as US postal service. They never mention the $59.95 fee. When I discovered the fraud I called they said they could only give me a 50% refund. I INSISTED on 100%. Paul agreed to 100% and gave me a confirmation number and said it would take 3 to 5 business days to reflect on my account.
Names reported:
Paul
Phones reported:
888-481-9592
Unresolved

Change of Address Scam

  • by: evelyn66
  • #34720
  • Jun 22, 2017
  • Monetary Loss: $1
This website has a lot of small print. I clicked on this from a Google search for "change of address". I mistakenly thought the first search result was for USPS. I went to changemyaddress.org instead and started filling out the fields. Once I got to the payment section, I assumed it for the $1 the post office charges. I was in a rush and that part was my fault for not paying attention to the details but they do that on purpose so people will get scammed. On the last page, it asks if you want to be added to the Do-Not-Call Registry (which is free from what I understand) so I clicked "Yes! Sign me up" and also clicked "Yes! Sign me up" for assistance with decluttering your junk mail. Both of these did not indicate there was additional charges. I clicked "No" on all the other options, like mover coupons and setting up utilities. Once I finished, I printed my order confirmation and after looking at it only then did I realize it was not the USPS. I still didn't know how much they charged me at this point. I immediately called because I felt weird about letting some third party be in charge of my change of address and wanted to do it through the Post Office. I got a person on the other line, Alicia, who was obviously working from home because I heard the cartoons on the tv in the background. I explained that I did not want this service, that I thought it was the USPS and wanted to do my change of address with them instead. I also stated that I didn't even know yet how much they charged me for whatever they were doing. She hemmed and hawed and still didn't tell me how much the 'services' cost. I interrupted her because she was trying to sell me the services I never wanted and asked for the amount they charged me. She said "$59.95" and my jaw dropped. I stated, no way did I see that anywhere on the website and in no way do I need any services from them related to changing my address that I would ever spend $60 for. She then offered to give me a 50% discount. I declined and said I just want to cancel. She continued to try to sell me whatever services they were selling which are things I can do for myself for free, when I interrupted her again to say I just want to cancel everything. She got a little attitude and said she had a procedure to follow so could I just answer some questions. I let her ask one more question about telemarketing and continued to decline any service. She finally stated she could cancel the $58 but that the change of address would still be processed and cost $1.95, which is still more than the post office charges for online change of address. I did not want to fight with her for that so I said okay so that I could get my money back. I got an immediate refund email and she assured me the $58 was a hold charge and she cancelled it. I contacted my bank and they did confirm that the transaction was a hold and it had been cancelled. I cancelled my debit card and requested a new one anyway just because the company gave me attitude and I don't trust scammers of course. So now I have to wait 7-10 business days for my new debit card. But I feel safer having cancelled it.
Names reported:
Alicia
Web/emails reported:
www.changemyaddress.org
Phones reported:
888-481-9592