MyRentToOwn provides access to property listings through a membership service at myrenttoown.com. Its published terms describe homes for sale, lease, lease to own, foreclosure, and other arrangements. A membership buys access to the listed service; a prospective tenant or buyer should separately check any particular property, ownership claim, and proposed housing contract before paying for housing.
The terms state a recurring membership price of $69.90 monthly and describe introductory trials that convert to paid subscriptions unless canceled. The precise offer accepted at signup matters. Save the enrollment screen and confirmation, including the trial end date, recurring price, billing interval, and cancellation instructions, before deciding whether the membership fits the housing search.
MyRentToOwn membership and trial terms
The MyRentToOwn login page provides a member sign-in and password-reset route. Its terms describe a member portal for registered services. Use the address from the original account confirmation rather than a login link in an unexpected message, and compare any charge with the membership offer actually accepted when the account was created and activated.
The published terms provide cancellation by telephone at 877-486-9902, through website contact information, or online in the portal’s Billing History section of My Account. They advise canceling at least three business days before the next billing date. Retain confirmation of cancellation and check the next statement for any further charge associated with the membership.
MyRentToOwn cancellation and refunds
The terms say access continues through the paid membership period after cancellation and state that refunds or prorated credits are not provided. A cancellation request concerns future billing, while a dispute about an incorrect charge concerns a particular transaction. Explain both requests clearly when applicable, and preserve the company’s response with the original signup and payment records.
The service’s property listings require a second set of checks beyond subscription billing. The FTC’s rental guidance warns that scammers copy real listings and replace contact details. Check an address against the property manager’s own website, compare the named owner, and arrange to see the property before sending a deposit or sensitive application documents to anyone.
- Record the trial end date and recurring membership price.
- Save the cancellation request and confirmation.
- Check the property and owner independently of listing access.
- Separate membership fees from rent, deposits, and purchase payments.
Property checks before a rent-to-own agreement
The FTC’s rent-to-own home guidance describes risks including a seller who does not own the house, unpaid property taxes, poor property condition, and foreclosure. These are category-wide risks, not findings about a MyRentToOwn listing. Obtain the proposed contract and evaluate the actual property before treating a listing as a route to ownership for a particular household.
Independent housing advice can help distinguish the cost of a listing service from the obligations of a housing agreement. The CFPB’s housing-counselor tool lists HUD-approved agencies that advise on buying, renting, and credit issues, often at little or no cost. Ask about the agency’s services and bring the proposed terms and relevant financial details for discussion.
Resolving MyRentToOwn membership payment problems
For a MyRentToOwn membership charge, assemble the signup offer, trial dates, billing entry, and cancellation confirmation before requesting a correction. Specify whether the dispute concerns renewal after cancellation or a price different from the accepted offer. Keep a housing deposit out of that calculation: membership access and money paid to a purported landlord involve different agreements and recipients.
If a MyRentToOwn card charge appears after a documented cancellation, contact the issuer with the billing date and cancellation record. The FTC’s card guidance describes written billing-error notice within 60 days after the relevant statement was sent. Use the designated dispute address and explain the membership renewal issue precisely, keeping unrelated property payments outside that specific claim.
For PayPal-funded listing access, inspect the MyRentToOwn transaction’s protection terms and deadline before seeking repayment. If a separate supposed landlord obtained a deposit through a deceptive bank-transfer request, notify the bank immediately and ask about reversal. The FTC’s payment guidance supports prompt action; identify which recipient received the membership fee and which received the housing money.
Reporting MyRentToOwn billing and account concerns
Describe suspected deceptive membership billing at ReportFraud.ftc.gov with the trial offer, renewal amount, and cancellation history. The reporting guide can help distinguish this from a false property listing or deposit demand. For callers offering housing-search help, use the phone checks and independently confirm the service before paying or supplying sensitive rental-application details to an unexpected contact.
After a disputed listing-membership charge, an unsolicited promise to recover the fee for another payment deserves separate scrutiny. FTC recovery warnings describe callers who target earlier losses and claim special authority. Consult the recovery advice and ask the original payment provider about the MyRentToOwn transaction directly. Do not let the housing search create pressure to accept guaranteed reimbursement claims.
Questions and answers
What does the membership provide?
The terms describe access to real-estate listings, including sale, lease, lease-to-own, and foreclosure properties. A member should check the particular plan and property separately. Access to listing information does not itself establish ownership rights in a home.
How much does the published membership cost?
The terms state a recurring price of $69.90 monthly and describe trial offers that convert to paid subscriptions unless canceled. Compare those terms with the actual offer accepted at signup, and keep the enrollment confirmation and trial deadline.
How can a member stop future billing?
The terms provide cancellation by calling 877-486-9902, using website contact information, or through Billing History in My Account. They advise cancellation at least three business days before the next bill. Save confirmation and review subsequent statements for accuracy.
What records support a MyRentToOwn membership-charge dispute?
Save the listing-access offer, trial enrollment, recurring price disclosure, and cancellation confirmation. The published terms describe a $69.90 monthly membership, so compare the charge with the actual plan accepted. FTC billing guidance supports giving the issuer the specific agreement and statement entry in question.
Does PayPal protection cover buying a home through MyRentToOwn?
PayPal excludes real estate from Purchase Protection. MyRentToOwn describes a membership for access to property listings, which should be distinguished from buying a home. Review the actual charged transaction and program conditions rather than assuming a housing-related payment receives protection or establishes rights to a property.
Where can a MyRentToOwn listing or billing concern be reported?
Tell the FTC whether the concern involves misleading listing access, enrollment terms, or a particular rental demand. Include the membership offer and relevant property messages. The CFPB’s housing-counselor directory offers a separate route to housing advice; it does not replace requesting a billing correction from the seller.
Sources
- Terms of Use · MyRentToOwn
- Refund and Recovery Scams · Federal Trade Commission
- Rental Listing Scams · Federal Trade Commission
- What you need to know about rent-to-own home deals · Federal Trade Commission
- Find a Housing Counselor · Consumer Financial Protection Bureau
- Using Credit Cards and Disputing Charges · Federal Trade Commission
- What To Do if You Were Scammed · Federal Trade Commission
- PayPal Purchase Protection · PayPal