Shadowhawkflashlights.com

34 reports / 1 comment
Also Reported
Names:

Hugo A. Luevano

Phones:

866-342-2144

831-239-7304

800-975-0450

Unresolved

I have been scamed by Falcon Flashlight

  • by: shir1845
  • #22528
  • Jan 05, 2017
  • Monetary Loss: $45
I ordered this flashlight on line from a post on Facebook. I never got the product and they have taken $ 8.95 out of my bank account five times. The original cost was 8.95 only, a one time payment. They keep taking the payment out and when I call the phone number a recording tells me the product has been discontinued and they are not servicing any more customers. Yet, they keep charging my account.
Phones reported:
866-342-2144
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Unresolved

I have been scammed

  • by: DebraBooth
  • #22508
  • Jan 05, 2017
  • Monetary Loss: $181
I ordered the set of 6 flashlights and 6 rechargeable cords for Christmas presents and was billed on 12/07/16 for the $181.00 out of my checking accounts. I called a week before Christmas and they were supposed to be processing them. Now I call and get a message that they no longer will be servicing them on existing orders.
Web/emails reported:
www.ShadowhawkFlashlights.com
Phones reported:
866-342-2144
Unresolved

I have been scammed by Shadowhawk

  • by: bkleinpetere
  • #22391
  • Jan 03, 2017
  • Monetary Loss: $28
I have never ordered from this company but I am finding revolving charges on my debit card. 3 for 8.95 and 1 for 1.95. Called the number listed and got a recording saying they are no longer taking orders or servicing complaints.
Phones reported:
866-342-2144
Unresolved

Unauthorized payments

  • by: Jojo2016
  • #22115
  • Dec 29, 2016
  • Monetary Loss: $36
I keep getting charged $8.95.
12/14/16
12/23/16
12/28/16
12/29/16
I call number and it says no longer taking orders or servicing existing orders and hangs up.
No clue what for, or how got my card number.
Will call bank in morning.
Phones reported:
866-342-2144
Unresolved

Parts not functioning and damaged

  • by: MaryB
  • #21847
  • Dec 26, 2016
  • Monetary Loss: $0
I recently purchased 5 tactical flashlights from Shadow hawk. They arrived and I thought to miss rechargeable batteries as purchased for an additional cost. I called customer service three times and was told that they would send the batteries immediately. I never received them. Also, there was a damaged battery case in one of them. Called service Dept again and was told a replacement would be shipped. Never received that either. Finally, some of the rechargeable batteries did not charge. Called them one more time and the number was no longer in service. A message stated that they were no longer selling the product nor replacing the parts. I am stuck with 5 flashlights, that were Xmas gifts for a family member, that are missing parts or not functioning. What a rip-off. Shame on them!!!
Unresolved

Shorty product... service sucks

  • by: Chuck2026
  • #21210
  • Dec 16, 2016
  • Monetary Loss: $145
Ordered 5 lasers .. received 5 junk flashlights ..repeated calls to customer service only too be told I never ordered lasers only flashlights.. I've got screen shot of order .. they also charge 8.95 every six months for a service that has no benifits if you perhaps opting out on first order page.. 145.00 won't sue .. but they should be sued ..
Web/emails reported:
www.shadowhawkflashlight.com

Comments:

captaincameron

Jul 14, 2016 10:24 PM

My experience with Shadowhawk was not as bad. I ordered one flashlight. It arrived. It is a substandard piece of equipment that did not live up to their advertising. After half a dozen calls/emails, they sent me another one. Still substandard. They finally credited my purchase. But now I have two substandard flashlights.