Sharemoney is an international money transfer service provided by Omnex Group, Inc. Its official website lists NMLS number 899521 and customer support routes. Before sending money, confirm the recipient and transaction terms. If a problem has already occurred, contact the provider promptly with the transfer receipt rather than relying on an unexpected message offering help.
A legitimate payment service can be used in a deceptive request from someone else. Distinguish the provider handling the transfer from the person asking to receive the funds. Check whether the recipient is someone personally known, what the payment is for, and whether any urgency or promised benefit is pressuring the sender to act without checking.
Sharemoney transfer details to check
The official website advertises bank deposits, cash pickup, mobile money, and home delivery as transfer options. Availability depends on the transaction being arranged. Compare the displayed recipient details, destination, currency, and delivery method before confirming payment. Keep the receipt showing the amount expected to arrive and the date stated for availability to the intended recipient.
The Sharemoney user agreement identifies Omnex as the provider and gives contact information for questions and refund requests. Save the terms attached to the transfer. A registry lookup on November 6, 2026 shows sharemoney.com, first registered on March 13, 2006. That address information cannot validate the identity or honesty of a separate person requesting funds through the service.
For official support, the contact page lists 866-819-0119 and [email protected]. It also gives the Omnex Group address in Englewood Cliffs, New Jersey. Reach that route directly when checking a transaction. A number provided by a caller or social media profile should not replace the published contact information simply because the caller knows details about a recent payment.
Sharemoney support and impersonation warnings
Sharemoney fraud information says its customer service communications use [email protected] and that it will not request account login information. A message requesting credentials should be checked through the official route. Do not provide passwords to someone offering to speed up a transfer or release a refund, even when the message appears to know the recipient’s name.
Sharemoney says its service is intended to send funds to friends and family abroad. Its fraud guidance warns that using a transfer to pay for goods or services does not guarantee the beneficiary will honor the agreement. Keep that limitation in mind before treating a money transfer like a purchase protected by a marketplace checkout or seller dispute system.
| Before sending | After a problem |
|---|---|
| Confirm recipient identity | Keep transaction reference |
| Review fees and exchange rate | Contact official support promptly |
| Check delivery method | Record current payout status |
| Save the receipt | Request the applicable remedy |
When someone asks for funds on behalf of another person, independently confirm the situation before paying. The company warns against accepting money from someone barely known to send abroad to another beneficiary. The financial warning sign guide offers related checks for requests involving urgent transfers, misleading identities, or promises that another payment will unlock a larger sum.
What to do when cancellation is needed
The CFPB cancellation guidance describes qualifying international remittances that can be cancelled without cost within 30 minutes of payment. Conditions include funds not having been collected or deposited and enough information to identify the transfer. Act immediately instead of waiting to assemble a lengthy account of events. The receipt should help identify the provider’s cancellation instructions and transaction reference.
The company’s homepage asks customers seeking cancellation or refunds to telephone as soon as possible. It says refunds can generally be issued before delivery to the recipient, subject to the agreement. Request the transfer’s current status and whether it can be stopped. Preserve the response and avoid confusing a cancellation request with confirmation that funds were actually returned.
If deception prompted the payment, tell the provider that fact and contact the bank or card issuer used to fund it. The FTC recommends asking the relevant payment company whether reversal or reimbursement is possible. Explain the true sequence: an authorized transfer induced by a false story differs from an account transaction made without the holder’s permission.
Where to report a transfer problem
CFPB money transfer guidance describes reporting covered errors within 180 days of the promised availability date and generally allowing 90 days for investigation. Notify the provider promptly with the amount, receipt, and explanation. If the response does not resolve the issue, use the CFPB complaint portal and retain the submission reference together with the documents provided for review.
For suspected deception by the recipient or an impersonator, report at ReportFraud.ftc.gov with the actual communications and payment details. The reporting guide helps distinguish the provider’s role from the recipient’s representations. Avoid a new payment to a supposed recovery agent promising guaranteed reimbursement, and consult the recovery scam guidance when assessing further requests for fees or financial information.
Questions and answers
Who provides the service?
Sharemoney identifies itself as a service of Omnex Group, Inc., with NMLS number 899521. Its website offers international transfers and lists delivery options. The transfer receipt and agreement identify the particular transaction and its applicable conditions.
Which support contacts does the company publish?
The official contact page lists 866-819-0119 and [email protected]. Open the company website directly to check contact details. Do not use a telephone number or link from an unexpected message without comparing it with the published route.
Can a transfer be cancelled after payment?
CFPB guidance explains a no-cost cancellation right for qualifying remittances within 30 minutes of payment, provided funds have not been collected or deposited and the provider can identify the transfer. Contact the provider immediately with the receipt.
Does the service guarantee an online seller will deliver?
Sharemoney says its service is designed for sending funds to friends and family abroad. Its fraud guidance warns that it cannot guarantee a goods or services recipient will perform the agreement or that collected funds can be recovered.
Should support ask for login credentials?
The company says it will not ask for account login information. A request for credentials from someone claiming to represent the service is a warning sign. Contact the published support route and secure the affected account if credentials were shared.
What can be done about an unresolved transfer error?
Notify the provider promptly and preserve the receipt, expected availability date, amount, and explanation. CFPB guidance describes error-reporting protections for covered remittances. If direct contact does not resolve the issue, submit a complaint through the CFPB portal.
Sources
- Official service website · Sharemoney
- User Agreement · Sharemoney
- Fraud Information · Sharemoney
- Contact details · Sharemoney
- Cancelling an international transfer · Consumer Financial Protection Bureau
- Problems sending money abroad · Consumer Financial Protection Bureau
- Submit a complaint · Consumer Financial Protection Bureau
- What To Do if You Were Scammed · Federal Trade Commission
- Registration data for sharemoney.com · ICANN Registration Data Lookup