Tophatter.com

13 reports / 0 comments
Also Reported
Names:

Elizabeth Uton

Phones:

888-502-5501

650-251-4424

Website/emails: www.tophatter.com
Attention: US residents who have been dealing with suspicious businesses are considered to be at risk of identity theft. It is highly recommended that everyone affected obtains identity theft protection service as soon as possible. One of the least expensive identity theft protection plans we were able to find is provided by LifeLock. You can give them a try by clicking here.
Unresolved

Scammed

  • by: Awainwright2003
  • #41205
  • Oct 27, 2017
  • Monetary Loss: $25
I won a smart watch and they said it was sent and it been at the post office since October 10 I called the post office and the seller recalled the package I ended emailing customer service and they always give me the same thing saying can't do nothing till 60 days is up I asked then to get a hold of the seller and I get the same response everytime
Web/emails reported:
www.tophatter.com
Unresolved

Fraudulent, misrepresented products

  • by: Darylm2
  • #39401
  • Sep 25, 2017
  • Monetary Loss: $0
Its an auction website that misrepresents a lot of what is sold , the retail prices they list are extremely inflated, the accompanying pictures of products misrepresent their actual size and description.and they are carrying at times fraudulent products and saying they are the real thing ,coach clutch bags for 5 or 6 dollars. To get em
Web/emails reported:
www.tophatter.com
Unresolved

Scammed by tophatter.com

  • by: matlock57
  • #39238
  • Sep 21, 2017
  • Monetary Loss: $21
I went on sight bid on a ring won bid then gave my card info was told everything went through and I would receive my ring in 2day that was 9/11/17 today is 9/21/17 still no ring have tried to get intouch with them no matter the site it tells you to go to for customer service it takes you back to bidding sight all phone number say they are not working numbers put in email says it is not mine just around and around no ring and no way to reach them
Web/emails reported:
[email protected]
Phones reported:
888-502-5501, 650-251-4424
Unresolved

Do not waste your money on Tophatter.com website

  • by: samjade2011
  • #39144
  • Sep 19, 2017
  • Monetary Loss: $0
I bought 4 items , none of those items look like the picture, fake and cheap stuff , e.g. I bought a table clock digital clock , it fits in my hand, not table ,, all stuff you may find in .99 cents store , some women clothes that I bought in Ebay for $6 to $9, in this website sales for 3 times higher, it is hard to return the stuff , I could not see any page on their website to see sellers info and records ,, please keep your money in your pocket and do not through in trash by shopping from Tophatter.com.
Web/emails reported:
www.tophatter.com
Unresolved

Severe infection from jewellery

  • by: mightymidget65
  • #37407
  • Aug 10, 2017
  • Monetary Loss: $0
I won an auction for two Stirling silver rings. After wearing them for a short time my finger became so infected by whatever material used in the rings, the skin is badly marked.
They were certainly not what they were advertised as.

I also won an auction for a necklace and matching earrings which were advertised as topaz and white gold. My ears became infected so these items also were not white gold at all.

I am unable to complain to tophatter as there is no place to complain to. I click on contact us and all it does is takes me to my past orders
Web/emails reported:
www.tophatter.com
Unresolved

SELLERS MISREPRESENTING ITEMS

  • by: MISSO
  • #36635
  • Jul 20, 2017
  • Monetary Loss: $100
I have purchased several items from 2 particular sellers. Up until recently what I've ordered I've received. In the last couple of months, everything I'm receiving from both sellers has not been what was ordered. Sending smaller sizes (mm) than advertised, bracelets instead of Anklets, etc. TOPHATTER has now decided that the buyers are responsible for paying return postage for the mistakes that sellers make (sending wrong items) instead of sellers being held responsible for paying the return postage for their mistakes. In some instances, it can cost 1/2 the price of an item to return at buyers cost when the buyer had already paid for the item ordered, including shipping, and receives the wrong item in its place. LIKE SOMEONE ELSE STATED HERE - TOPHATTER COULD CARE LESS ABOUT THE BUYER - THEY COVER THEIR BIG SELLERS BY MAKING BUYERS PAY ADD'L SHIPPING COSTS TO RETURN THE WRONG ITEMS SENT BY THE SELLERS. NOT TO MENTION THE FACT THAT TOPHATTER IS ALSO IGNORING QUESTIONS REGARDING THIS PRACTICE BY NOT RESPONDING TO MESSAGES SENT ON THEIR SITE AS WELL AS EMAIL.
Web/emails reported:
www.tophatter.com