Tech Support Scam

855 reports / 4 comments
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Unresolved

Tech Support Scam

  • by: Joannie
  • #39016
  • Sep 14, 2017
  • Monetary Loss: $0
Husband googled looking for an Uber Customer Support number. They intercepted and said our "Uber account was hacked" and could fix it for $500. I have seen this scenario for these people with other supposed customer support numbers. Fortunately, we were suspicious and just ignored them. We uninstalled whatever they did to our computer that day and notified our bank.
Names reported:
Mike Smith, Ron Williams
Phones reported:
877-220-6162, 877-219-0203
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

I have been scammed by Alex George

  • by: WaynesScam
  • #38778
  • Sep 10, 2017
  • Monetary Loss: $270
Called me by phone told me my computer was being hacked by a Russian Hacker. Showed me a picture of him. Told me all my financial sites,banks,credit cards were going to be stolen. Name of companyWeb Solutions, Texas. This same man scammed me last year for over 1,300.00 under the name of Geek Studios IL. Forged electronic signitures
Names reported:
Alex George
Web/emails reported:
[email protected],­ www.tecsupport365.com, www.bestwebsolution247.com
Phones reported:
800-859-5381
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

Paying Microsoft tech with gift card

  • by: lollipop
  • #38758
  • Sep 09, 2017
  • Monetary Loss: $500
My phones voicemail computer voice saying I had a security breach call 2064515187. was busy didn't reply. yesterday 9/8/17 phone rang guy at Microsoft talking about my computers compromised runs a scan tells me about Zeus Trojan instructed me to go buy 500 in gift cards that will be refunded by filling out a form with the reciept number. today I was instructed to do it again for 1000 I argued I'd feel better getting jacked at a repair shop and I was calling the police I turned off my computer took it to a shop now I'm reporting a scam. I paid Microsoft to fix my computer before and they didn't require laundering. I've called my banks changed my numbers etc.
Names reported:
Michael Byford, Kevin Banks, Cyndi
Phones reported:
206-451-5187
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

Scam artists

  • by: Chessrookstwo
  • #38755
  • Sep 09, 2017
  • Monetary Loss: $499
Laptop froze and had a virus warning that I needed to call the 800 number to solve the problem where they talked me into a 4 year protection plan and it was all a scam but was too late they had my debit card number and when I called the next day because I had no sound they said there were no records of me buying a plan and they had access to my personal information also felt violated and pissed ūüė°
Names reported:
Jack miller
Phones reported:
844-861-7753, 866-217-4177
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

Root kit scam

  • by: Psguyton
  • #38713
  • Sep 09, 2017
  • Monetary Loss: $0
They took control of my computer when I went on a news fed for hurricane German.wanted me to pay 399.99 to fix it.I didn't do it.took Computer to best buy and they said they had others they got the same issue but they paid.they said my Computer should be ok. I'm not sure if they got my information.
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

My mom got scammed by Jonathan Brown

  • by: cantscammebiatch
  • #38657
  • Sep 08, 2017
  • Monetary Loss: $500
My mom said she got a call from Google Technical Support first and then later when he realized she had a Mac, he said it was Apple Technical Support. He was able to get into my moms computer and tell her all about herself. She then sent a check for $500 for 10 years of technical support to Anthony Frato in Lido, NJ. I was able to find Anthony and got in contact with him. He is a 61 year old male who has cancer and does not know what is happening. We called in to stop the check and return delivery. The next day I called the "customer service" number my mom was provided and a guy with a thick Indian accent came on. He did not provide the name of the company or his name. I proceeded to ask him why he called my mom and scammed her, he acted like this was a surprise. I did not give him any info, but he started saying that Jonathan just got into my moms computer to help her and thats it; again, without me giving him any info!!!!

I am taking this to the authorities, this is disgraceful!
Names reported:
Jonathan Brown, Anthony Frato
Phones reported:
877-904-1805
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.

Comments:

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Jul 13, 2016 11:47 AM

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Etrecia vd Westhuizen

Mar 02, 2016 10:07 AM

I was also scammed and hacked on Saturday 27/2/16 Only realizing it was too late when the scammer start asking for my banking detail. I immediately switched off by computer, unfortunately too slow as he locked my pc with a password. Now I am battling to get my pc up and running again. Must I reload? Or how am I going to be able to fix this?

ReportScam

Jan 05, 2016 9:05 PM

To user: grandpa, complaint #99 - Do not pay them! It is a scam. Take your computer to a local computer repair shop and have them remove all the viruses and check for damages.