Tech Support Scam

934 reports / 4 comments
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Unresolved

RED SCREEN BANDIT

  • by: rocky25
  • #45658
  • Feb 22, 2018
  • Monetary Loss: $0
My screen went RED that I can no longer use the computer because all my passwords and bank numbers will be published, They give a phone number to call 15713673089. Then tell you you need their software to proceed.
Names reported:
0
Phones reported:
571-367-3089
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

scammed by a Gary Johnson

  • by: atupele1
  • #45527
  • Feb 16, 2018
  • Monetary Loss: $0
Late evening, I was working on a course online when several pop up buttons came up. One button shared to call a technician. Then a female voice alarming me of computer is locked. The tech Gary Johnson was on phone guiding me on to the start button then go to run where he entered "IEXPLORE WWW.FASTSUPPORT.COM" and "inf child porn traces," that from his location he was moving the mouse and identified all child porn on my computer. Then he proceeded to ask for money to have computer cleaned and fixed. All this sounded odd and I disconnected the call. I informed my wife who wondered if he was from DELL, she said normally computer techs ask for the service tag numbers and confirm warranty to access client computers. As of 2018 the computer warranty is over since 2015 and the computer has not even been used since 2017. It needs to be cleaned soon anyway. So this had to be reported ASAP to DELL which am doing now.
Names reported:
Gary Johnson
Phones reported:
888-885-6923, 844-446-0888
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

Computer fix

  • by: andygreen
  • #45470
  • Feb 14, 2018
  • Monetary Loss: $0
Called and tried to tell me my computer needed fixing. Said they were notified about software problem
Names reported:
Mark
Phones reported:
519-253-2972
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

A scam caller said they were microsoft

  • by: TaylorG
  • #45210
  • Feb 02, 2018
  • Monetary Loss: $0
On Jan 31, 2018 I received a call from someone who SAID they were with microsoft and my computer was in danger. I laughed (he had to be from India) and said I asked "How do you know I have a problem?" the conversation was lengthy on his part. When I kept laughing...knowing it was a scam. He started calling me names. Fu&*(%$ Bit*&...Fuc*&^% Whore... I replied with.. that sure is some nasty vocabulary you have there.... He WOULDN'T stop... I hung up. his number was 514-215-7891. I feel Microsoft should go after this guy IF that is possible.
Phones reported:
514-215-7891
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

ATTEMPTED SCAM USING MICROSOFT COMPANY NAME

  • by: IllinoisMom
  • #45176
  • Feb 01, 2018
  • Monetary Loss: $0
I received a pre-recorded cell phone voice mail today telling me that my Microsoft License Key had expired and my computer had been shut down. I was given another number to call to get it fixed.

The voicemail was a female voice that originated from 847-814-0555.

The number I was told to call was 866-978-0860.

Rather than call either of the numbers, I Googled them and chose instead to report them as a SCAM.
Phones reported:
847-814-0555, 866-978-0860
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.
Unresolved

Expected me to immediately pay $399.00 for the "worm software protection"

  • by: 69447245
  • #45055
  • Jan 27, 2018
  • Monetary Loss: $0
I received a phone call on 1/13/18 from David Hunt insinuating he was connected with AVG warning me of a "worm" in my computer. He expected me to immediately allow him to take control of my laptop and install the Ransomware. I am unable to find this Ransomeware on my laptop BUT I have found that in my AVG computer scan there is a spot in which Ransomeware IS listed.
Ransomeware - Global Solutions located in Ohio. License Code given to me was ERTFG-96870-BNDFW With an I.D. number of 428-958-834 and a password number of 6120. He stated that he could NOT continue to install the ware without an immediate payment of $399.00 with a senior discount of $243.99. Their hours were stated as 12:30PM to 8:30PM EST Mon-Fri.
How do I go about DELETING this Ransomware from my Laptop/Computer? I do not have any documents other than the information given to me over the phone.
Names reported:
David Hunt
Phones reported:
567-226-4745
Identity Theft Risk:
 HIGH RISK  Click here for the explanation.

Comments:

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Etrecia vd Westhuizen

Mar 02, 2016 10:07 AM

I was also scammed and hacked on Saturday 27/2/16 Only realizing it was too late when the scammer start asking for my banking detail. I immediately switched off by computer, unfortunately too slow as he locked my pc with a password. Now I am battling to get my pc up and running again. Must I reload? Or how am I going to be able to fix this?

ReportScam

Jan 05, 2016 9:05 PM

To user: grandpa, complaint #99 - Do not pay them! It is a scam. Take your computer to a local computer repair shop and have them remove all the viruses and check for damages.