877-790-3355

6 reports / 0 comments
Also Reported
Names:

Ricky Malo

Steve

Phones:

877-790-3355

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Unresolved

Phone scam

  • by: christyw277
  • #37247
  • Aug 04, 2017
  • Monetary Loss: $0
Received two calls, one yesterday and one today. Heavy accent, name Steve, says he is Dell Technical Support. Told me to go to my computer and turn it on because my computer has downloaded some malicious software. I asked him how he knew this. When he said my computer told him I just told him no and hung up. If my computer told Dell this then Dell would have sent me an update to fix. Then I read old comments about this number and knew I should report.
Names reported:
Steve
Phones reported:
877-790-3355
Unresolved

Fraudulent cal for "security issue"

  • by: cogidoc
  • #37223
  • Aug 03, 2017
  • Monetary Loss: $0
at 12:40 MDT today I received a call from 877-790-3355 which indicated on caller ID to be Dell support. The tech said I had a security issue and they needed to connect to my computer. I hung up and called Dell Pro Support using the number I have: 800-62449896 and they said it was a fraudulent call. The tech, named Manjunath checked my computer out after I gave him control and he installed some Dell downloaded Chipset/Intel Mgmnt Engine interface and a new BIOS for Dell Inspiron, then gave me some phone scam websites and phone numbers to report a scam. The original phone number that called me was called back and it was 877-790-3355 which answered the phone as Dell Concierge Tech support! The key was that the tech said "they were getting reports from my computer that there was some security problem" and I needed to connect with them. NEVER DO THAT unless you know with whom you are speaking!
Unresolved

Another Dell scam from India

  • by: dhouse
  • #31544
  • Apr 19, 2017
  • Monetary Loss: $0
Another person called with a thick Indian accent with A LOT of background noise trying to get me to log onto my computer because there was an immediate problem. I told them that this was a business we have a freakin' IT department. They kept going like they were zombies or reading from a script. I asked them in what way they could prove they're calling from Dell and they hung up on me.
Phones reported:
877-790-3355
Unresolved

Fake Dell Technical Support

  • by: MrStone
  • #31115
  • Apr 13, 2017
  • Monetary Loss: $0
I get lots of calls from these people. This time they told me that my Dell desktop didn't have my Application Layer Gateway Service wasn't running. He said that unless I stopped those services, that I must have been hacked. He was somehow able to give me a service tag of a Dell monitor I purchased and tried to convince me it was my desktop. I asked if he worked for Dell and got his name. Since I work for Dell I looked up his name (Ricky Malo) in Dell's corporate directory and he wasn't in there.
Names reported:
Ricky Malo
Phones reported:
877-790-3355
Unresolved

Dell computer scam

  • by: madashell44
  • #30649
  • Apr 08, 2017
  • Monetary Loss: $0
They identify themselves as Dell Computer stating you have something wrong with your computer and want to you enter data, they then lock down your computer and blackmail you to fix it. Do something about these people. This has been going on for years. Do Something.
Phones reported:
877-790-3355
Unresolved

They say dell concierge

  • by: marvin70
  • #23078
  • Jan 12, 2017
  • Monetary Loss: $0
They keep calling and say are from dell concierge and there is a virus in my computer
Phones reported:
877-790-3355